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  2. Dianna

    Huge Jump

    Hi lauren, gratz on progress, i am like following behind you....so when you say you got another electrode turned on, do you know which one and did the change help with word or music? Also do you have the eas or no? Im anxious for my 2nd mapping in one week. Also hoping to have the controls turned on, as i only have volume. Thanks for posting your progress, Di
  3. Dianna

    Using Audiolink connected to the TV

    Hey there, Oh cool i thought that might be it. I have found it! Analog out in the back about where you said. Thanks so much, streaming tv now yes!!!
  4. Today
  5. Dennisjbr

    September 2021 HearPeers GoogleMeet chat

    Hey @Mary Beth, it's late on Saturday night here but If I can get my butt up early, then I will attend, please send info when you schedule the meeting! Hope to be getting to bed very very soon.
  6. Yesterday
  7. https://hearlife.medel.com/cochlear-implants/closest-to-natural-hearing?utm_source=facebook&utm_medium=cpc&utm_campaign=naturalHearing&utm_content=int&fbclid=IwAR3we-KBLh5uSyI4DIAhz0wOU8mlH-fQkTtsxUjohYwyUy4JfRYjo-hMo7I
  8. Thank you for sharing, @Mary Beth. I have very similar experience. I also have the same reasons to choose MEDEL.
  9. Lauren

    Huge Jump

    Mixed results. Got another electrode turned on so things are sounding different. Next appointment isn't til January and maybe on sooner but nothing except January on the books. Of course if I have any issues I can reach out and they will get me in to address anything. Got both processors updated with the new ASM 3.0 as well, so I'm just going to take it easy and see how this MAP works out.
  10. Last week
  11. Dianna

    Any trouble with Sonnet rechargeable batteries

    Already called, Hmmm not too happy with the person i got, i had to tell her three times that yes disposables work, rechargable not. She thought the solution was to wipe the adapter with alcohol and if it didnt work i should just use disposable. Aaaack! working with laura my rep. Now, im sure she will help. By the way cleaning didnt resolve fyi, made sense but didnt help.
  12. Mary Beth

    Any trouble with Sonnet rechargeable batteries

    @Dianna Med-El US has in house audiologists on call to help us. Reach out to them.
  13. Dianna

    Any trouble with Sonnet rechargeable batteries

    Ok thNks for your help. I dont even know what to do. Ive texted my rep, maybe she will assist. Are there instructions here? Ive got to go find a ride and get some more batteries before i cant even tirn on my implant. See ya later
  14. Mary Beth

    Any trouble with Sonnet rechargeable batteries

    @Dianna That post is from 3 years ago. I honestly do not recall if the replacements solved the problem. But I never had the problem that none of my rechargeable batteries worked. Long ago I decided I am more comfortable using disposable batteries and have been using Power One implant batteries ever since.
  15. Dianna

    Any trouble with Sonnet rechargeable batteries

    Mb, this is my issue. I was leaving the batteries in the charger, my theory is that they wear down while waiting for use but i dont think that did it. My charger, batteries and processor unit have been in my hands a week So did the replacement charger and batteries fix your issue?
  16. Mary Beth

    August 2021 AudioStream reports

    @Dianna Maybe Med-El US can help you? I hope you get back up and running soon.
  17. Dianna

    August 2021 AudioStream reports

    Hi, well sorry 2 questions and you answered one, i am getting low hours on the power one but im not as concerned as that my recargeable batteries nd none will work, no power. I tried both audiostream and sonnet covers have no power.s system is not working. I have three batteries charged, so im looking for a reason/suggestion before requesting replacement. I know the unit is fragile but ive handled it with kid gloves.
  18. Mary Beth

    August 2021 AudioStream reports

    @Dianna a few questions…. Are you referring to Power One Implant batteries (zinc air) or LR44 batteries (alkaline)? Power One implant batteries last a bit over 2 days for me in my Sonnets with AudioStream. (We must use the battery pack for disposable batteries that is marked with a WiFi symbol for AudioStream to work with disposable batteries). LR44 batteries are one of the options when Sonnet2 is in its waterwear cover. But they don’t last very long.
  19. Dianna

    August 2021 AudioStream reports

    Oh and this is using audio stream today, audiolink day before, both day before that. So three days heavy use but 3 sets of original medel batteries. I accept this if normal but would like to know.
  20. Dianna

    August 2021 AudioStream reports

    Hello...im having battery issues, checking in with yall before calling medel. Day one i used the rechargeable batteries. All three worked and the unit. Decided to use disposables on a long day trip, for some reason im getting about 24 hrs out of a pair since only had 8 to start, on my last pair. Today i cant get the rechargeable system to work. Batteries are charged, recharged to be sure. Ive r and r three times being very careful and it wont work. Does anyone have any suggestions? I hate to have a return already, but i cannot rule out user error.
  21. John F

    Rondo 3 vs Sonnet 2

    It’s lasted about 18 hours when I put it to the test.
  22. Mary Beth

    Issues with Nucleus 7 and bluetooth

    @Dave0 Hi! That must be frustrating. This forum is hosted by Med-El so we are almost all Med-El processor users. I hope you find a solution soon.
  23. Mary Beth

    Does the Samba 2 Go stream music in stereo?

    @ann_onymous I believe Samba 2 Go delivers a blended mono audio signal so bilateral Samba users would hear the same audio on both sides. But let’s tag @MED-EL Moderatorto find out for sure.
  24. Mary Beth

    Huge Jump

    @Lauren I am so happy things are starting to move along better for you. Keep us posted. At the conference I attended this week on CIs and music they definitely find benefit of adding in the acoustic (HA) signal with the CI if there is any residual hearing in the implanted ear. So if your Sonnet EAS is programmed to deliver acoustic (HA) info for bass sounds and electric (CI) info for mid and high sounds, that may explain the testing difference you mention.
  25. Hi all, I have a CI Nucleus 7 and an IPhone SE yet every time that I send an SMS or close an app the sound goes off from my processor. I`ve had all parts replaced, re-installed the app and have the latest IOS. Has anyone else had a similar issue or know how to fix this please? Thanks
  26. Real stereo, with a separate right and left channel for the correct ear. Obviously only for bilateral recipients! I can't find anything saying if it does or not, just stuff for AudioLink and and AudioStream for CI users. So I guess maybe it doesn't? But if someone knows for sure that would be nice to know.
  27. @Mary Beth Thanks for your message. I'm still in the early stage of my new hearing journey. The 3 programs you mentioned look good. I will ask my audiologist on my 3rd mapping on Sept 29th for the programs with ASM 3.0. I believe ASM 3.0 is already available in Canada as it is showing in Med-El Canada's website. I will keep you posted. I hope you get your new programs with ASM 3.0 soon. Take Care.
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