Mary Beth

@Tracey_66 I am not sure how things work with Med-El in Spain. In the US, we would contact our Med-El customer service representative and it would be replaced under warranty. Does your Artone enter pairing mode? It would show alternating red and blue lights while the center button is pressed and held in during turn on.

@MPeake The regular battery cover does work with the micro rechargeable battery. But there is also a MICRO battery cover that can be used and it will make the Sonnet smaller.

@MPeake

@MPeake There is a smaller battery pack for Sonnets. It uses the micro rechargeable batteries, which are smaller and therefore do not last as long. And micro battery covers.

@2monkeys Here is info on the Rondo 3 swap https://hearlife.medel.com/en-us/local/us-pages/rondo-swap-information

@2monkeys Welcome to HearPeers! The rehab process with a cochlear implant is the same regardless of processor choice. Speak with your audiologist about the Rondo 3 swap promotion if you are in the US (and Canada too I believe). Rondo 3 is expected to release by year’s end and this promo lets you start your daughter’s journey now and swap to the Rondo 3. Personally, I am very excited about Rondo 3. Wishing your daughter the best. Hearing from two ears is amazing.

@Tracey_66 disregard this. I gave you the incorrect email for Artone support. Sorry.

@Tracey_66 Have you been able to pair your Artone successfully to any BT device yet?

@Tracey_66 I have never had a problem pairing various Artone’s with my iPhone, iPad, Android tablet nor TVB. I just go to the device’s BT setting. Then press and hold the center Artone button until red and blue lights flash and release. The Artone shows up on the device BT screen and I select it. Maybe it would be helpful for you to contact Artone for support?

@Tracey_66 Have you BlueTooth paired the Artone with your phone in your phone settings? Is it listed as paired and connected before you switch to T or MT?

@Watersail I would think that info would be very helpful. You may want to ask for those changes in a MAP you use with the AudioLink only if you like your regular MAP for everyday use.

@Watersail Now that you have the AudioLink in its dock connected to your stereo, have you tried altering the bass/treble settings on your stereo to see if that helps improve the clarity? The pulsating EMI (electromagnetic interference) you experience at times when you are using telecoil with the Artone may be microwaves or washing machines/dryers.

@MED-EL Moderator Mary, This makes me VERY VERY happy! Thank you Med-El ! Having a designated T only MAP is a fine solution for me. Thank you!

@phobos512 And I am also a fan of 100/0 mix option and wish Med-El included that option In all streaming devices.

@phobos512 yes it beeps two times with a pause between the beeps Maybe one is a dropped signal beep and the other is a reconnect beep