Connie CAUSA

H Mary Beth @Mary Beth, Thanks so much for responding with such a thorough explanation. I have seen your videos in the past and they are all very good. I have used neckloops years ago (1990s) with my first Nokia cell phone and hearing aids and they have always been a great solution to hearing loud and clear crisp sound. Thanks for clearing up the mystery of what the Inspiro is all about. I totally agree with you that the Artone neckloop or Quattro Pro are better choices and are definitely superior to what I'm experiencing with the Roger Select. Basically, the sound is not adequate to compare to the neckloops. Listening to the TV or phone by ITSELF is better than with the Roger. I wanted something to stream to my CI when taking daily walks so I can do audio rehab. I have tested the short audio cable that was provided with the Roger Select and it doesn't seem to engage the "headphone" mode on the phone so the sound still blasts from the iphone speakers for others to hear. But when I use the Roger 21 FM receiver with my iphone, it definitely shows the "headphone" icon indicator. And when my friend plugs in her earbuds, they also show the "headphone" mode on the phone. Both of these silence the "iphone speaker" so no one else is hearing from the speaker. I'm just disappointed that I need to spend over $150 (Artone) to get a solution that works. Quattro is $229. I know my hearing is worth it though. The Phonak was part of my activation kit and it looks like the warranty is one year. I will check with the Phonak rep and see what they can do. My next mapping appt is March 24 and I want to clear this up before then if possible. (My activation was June 2019 so 8 mos into this warranty) Thanks again for all your help.

Hi Mary Beth, I'm new here and have been looking for an answer about the Roger Select. I was activated June 2019 and still experimenting with all this equipment (HA in other ear). Have used ALD equip with HA in the past - loop systems, Neckloops, even Williams Sound transmitter/receiver with silhouettes. Now with CI, I have Sonnet and Roger Select/Roger 21 (no pen, Artone, or Quattro). When I paired my Roger 21 boot with Roger Select , the volume is never loud enough, whether through TV or streaming from cell phone with audio book or phone call. This is with full volume on phone but normal volume on TV. Basically, I can hear better directly from the phone or TV, rather than using the Roger Select. I also noticed that when the short cable (USB to iphone jack) from Roger Select to iphone is plugged in, the sound is also blasting out the normal speaker on phone rather than the sound being private to me. When I borrowed by CI friend's Quattro Pro, everything worked beautifully - plenty of volume AND the ability to change the volume. Also, speaker not on and bothering anyone else in room. Used the telecoil in this process. Lastly, there was a post by Ron Sinclair on Facebook about there being an Inspirion Device that our audis might have to adjust the volume on the Roger 21. I have not seen my audi lately, but she and a fellow CI user said they think I might have a defective Roger Select or Roger 21. I thought I would ask here before contacting a Phonak rep whose name I was given. Basically, not seeing the benefit of the Roger Select and would really like to use it. Otherwise, I need to buy the other products, which all use T-Coil. I have never been a fan of bluetooth but hear that it is the future. Always felt it sounded "filtered or buffered" with not enough umph to get sound to my ear. Thanks in advance for your help. I so appreciate these forums.

Thanks Mary Beth. I've got the Sonnet and Rondo2. Like them both. Is the research group interested in a particular group or type of hearing loss?

Mary Beth, Brand new here. I would love to participate in the research in Durham, NC. Can you please provide me with the information too? Thanks so much. I got my first CI activated on June 11, 2019 (68 yrs old). SNHL in both ears. Worn HA in right ear since 16 yo and HA in left ear since 30yo. Both ears qualified (18% left, 22% right). Surgery at UCI Medical Center Orange, CA with Dr. Hamid Djalilian. Still waiting for this to progress and pass up HA in other ear. Doing lots of regular aural rehab from Julie Hustings site and audio books, you tube and ted talks. You name it. Was laid off work and that was what helped propel me along to better my situation. Thanks for all everyone does to help others. Oh yes, just volunteered to be Chairman, HLAA City of Orange Chapter in Aug 2019. Great to give back and help others. Happy to pay it forward any way I can. I owe many that helped me with my research and steered me to all the right people to talk to which helped streamline the processes, especially testing, hospital, insurance, etc. Connie L.