I just qualified to have CI's about 2 weeks ago and have been inundated with information from the manufactures. Spoke with reps from MED-EL and Cochlear but not AB as yet. I appreciate the info this forum has given me, especially the comments on music as that is one of the issues I was interested in too. From what I have seen so far is that all of them have similar features and just determining what will suit my needs is the key. Cochlear pushes their customer service as the best. Was glad to hear that MED-EL customer service was also very good as per one of the comments I just read.