Hello I am new to Hear Peers and have a 15 year old son with bilateral CIs. He’s been implanted for over 10 years. We upgraded his processors from Opus 2s to Sonnet 1 about three years ago.
I was wondering if anyone has experienced a “scratchy” noise while using the AudioLink? He uses Roger system by Phonak during the school year, so we decided to purchase the AudioLink to stream through his phone etc...for summer. He’s complaining about scratchy noises while streaming. We downloaded the A2DPblocker app to go completely wireless and still he’s experiencing the scratchy noises. He hates it. I’ve contacted our audiologist but wanted to know if anyone here has experienced this and if you’ve found a solution? Not sure if he needs a special MAP to use AudioLink. We’ve done all suggested troubleshooting so far.