I am bilaterally implanted and been using Sonnets ( 2.5 years & 1.5 years). My Ci's opened up so many opportunities for personal and professional growth - and made a very positive impact on my life. I am sure many of you can relate. It's been a lot easier for me to identify as hard of hearing and actually talk openly about my experience with my friends and coworkers [and anyone who cares to hear about it :)]. This is why I want to embrace the opportunity to educate my coworkers about the proper way to communicate with CI recipient. Although my co-workers have been very supportive throughout my CI journey, there are still situations when the hearing issue create big misunderstanding, tension and unpleasant atmosphere. Not sure they completely get why CI works amazing sometimes and not others..
I am working on a document to share with human resources at my workplace, outlining the best ways to communicate with me during the COVID 19 pandemic – as everyone is always required to keep at least 6 ft apart and wear masks. I don't mind asking for reasonable accommodation but I do want to make sure I cover any scenario that may arise and include any assistive listening device I'd like to make them aware I'd need to set up and use. For this, I need your help in helping me think of different accommodations that may benefit CI user in multi speaker situations, especially in noisy environment and in addition to "removing mask while speaking to HoH person".
I found a really cute handout to possibly start using, please feel free to add suggestion in different sections. What would you want your co-workers to know about improving communication with you as CI user and which accommodations would you ask for? Did anybody successfully use any device or tool that they can recommend? Did anyone use any transcription app/ browser extension, specifically on Microsoft Surface Pro ? (Live transcribe does not work directly on surface pro - if anyone know a way to work around this please let me know!)
1. Explain your hearing loss and the limitations of your cochlear implant.
2. Make specific requests and explain why you are making the request.
3. Use “I” statements.
4. Ask for context and topic words.
5. Rephrase rather than repeat.
6. Ask for written or nonverbal communication.
7. Speak up when you do not understand what is being said in the conversation.
Thanks in advance for participating in this discussion