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  1. Hi I remember once someone mentioned new tech is only introduced once in every 5 years. Does it mean there are no new accessories introduced in the interim? Is every company only allowed one improvement every 5 years? And i'm most interested to know if Med El is working on any waterwear solution that's compatible with Neptune for example or any alternative to current waterwear.
  2. iHM24


    Unbelievable!! Before 2 weeks back I received direct message from new member, he was asking for help because by mistake his nephew Rondo washed more than 20 minutes at least in washing machine before they discovered it missed! However, I give him some instructions because he read my story “Rondo falled down in W.C.”. I told him to remove batteries and using hair dryer carefully because if using directly maybe will heat Rondo and damage it or burn internal hardware, also I asked him to be patient and keep Rondo in dryer kit after that reuse hair dryer and keep it back again in dryer kit. However, I’m so happy that instructions help his baby nephews and Rondo work perfectly without any issues. Moreover, I told him to take it for nearest Med-El center to check it to be sure. He was so happy because they didn’t lose Rondo “total damage” after washing by mistake in washing machine, it’s amazing and great that Rondo not water proof or rating IP68 and still working perfectly. I faced two stories on my devices (Opus 2 and Rondo) and now it was the third case and it’s my pleasure to help my friends and colleagues in similar bad situation. Hameed https://ibb.co/kmoMG6
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