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Rondo locking and turning on


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I have received four Rondo battery packs so far and none will lock and turn on. very carefully followed instructions and videos. anyone else have trouble with Rondo turning on? any help appreciated.

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  • HearPeers Heroes

Rondo battery packs.......are you referring to the regular battery part of the zone piece Rondo or the mini battery pack that has a cable running from the Rondo to the battery pack that you wear clipped to you?

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Valentin,

 

Yiur picture is the mini battery pack, which does work with the Rondo.  The actual half of the Rondo that holds the batteries is also called a battery pack.  I believe Tom is having trouble with that part.

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Mary Beth is correct. Just received a new complete Rondo and it worked fine. Statically impossible I think but received four defective ones. At least MedEl sticks with you till problem fixed. 

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