HearPeers Heroes Mary Beth Posted February 20, 2023 HearPeers Heroes Report Share Posted February 20, 2023 @MED-EL Moderator Is there any benefit to using the Air Charger pad instead of the charging cable? It seems to me that we could plug two Rondo 3 charging cables into one USB power bank and save space while knowing that the Rondo 3 processors charged correctly overnight. It is also much less to pack when traveling. If we choose to charge the Rondo 3 with the cable every night, will this cause wear and tear damage to the cable port? Glenn and Lauren 2 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/ Share on other sites More sharing options...
TuanTran Posted February 21, 2023 Report Share Posted February 21, 2023 Charging with charging pad is quite unstable so I would like to use cable instead but I'm wondering if charing with cable will make Rondo 3 to get warm enough to dry it out just like charging pad? I'm not so sure about that because I was told I can still use Rondo 3 while charging with cable and I don't want my skin to get burn. Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-65748 Share on other sites More sharing options...
MED-EL Moderator Posted February 21, 2023 Report Share Posted February 21, 2023 Hi @Mary Beth, thank you for the question. According to our experts, you can charge the device with the Charging Cable during the night too. There is no disadvantage to this method. Of course, the silicon cap can wear out more easily in this way. Kind Regards, Giulia Mary Beth 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-65751 Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted February 21, 2023 Author HearPeers Heroes Report Share Posted February 21, 2023 @MED-EL Moderator thank you Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-65753 Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted February 21, 2023 Author HearPeers Heroes Report Share Posted February 21, 2023 @MED-EL Moderator I looked for the Rondo 3 silicone cap in the Med-El US web store to see the price to replace it but I can not find it there. Is the silicone cap something we can replace if needed or does it require a Med-El repair service? Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-65754 Share on other sites More sharing options...
MED-EL Moderator Posted February 22, 2023 Report Share Posted February 22, 2023 Hi Mary Beth, thanks for your question. The RONDO 3 Rubber Socket Cover is replaceable and can be ordered. Please send the product number (33019) to the US team for further information. Kind regards, Gordana Glenn and Mary Beth 2 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-65760 Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted February 22, 2023 Author HearPeers Heroes Report Share Posted February 22, 2023 Thank you Gordana @MED-EL Moderator MED-EL Moderator 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-65761 Share on other sites More sharing options...
Andrew42 Posted February 23, 2023 Report Share Posted February 23, 2023 My 2 Cents worth on an interesting topic: I use the Aircharge plate nearly all the time because it is convenient. Yes I have had charging problems overnight; probably 5 or six times in the last year. Yes the cable charger is quicker but is also one more cord hanging around. My desk setup at home has three charging cables each with magnetic ends which allow me to switch connectors between the three most common ones. I have a small Bellroy travel pouch into which I fit all my Medel bits and pieces, including the air charge, the charging cable, telelcoil, fine tuner, 10,000 mAh powerbank clips, covers etc. They all live in the pouch and its easy to take with me. I find the charging cable most useful when I charge and wear my Rondo at the same time using the powerbank. @Tuan TranI have never had an issue of heat when doing this. In summary I prefer the nightly charging pad while recognising it has some operating defects. Glenn and TuanTran 1 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-65768 Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 16, 2023 Author HearPeers Heroes Report Share Posted March 16, 2023 Med-El US web store now has the rubber socket listed under Rondo 3 so anyone who may be using the telecoil adapter or charging cable and is interested in having a back up rubber socket can order from the webstore in the US. Lauren 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66194 Share on other sites More sharing options...
Lauren Posted March 16, 2023 Report Share Posted March 16, 2023 @Andrew42do you experience a buzzing sound when your Rondo 3 is charging via a power bank and are wearing/using it at the same time? I do. Only way I can charge on the go is with the Mini Battery Pack (MBK). I asked US Med-El about it and they said I was hearing the electricity current and would hear that regardless. Glenn 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66213 Share on other sites More sharing options...
Andrew42 Posted March 16, 2023 Report Share Posted March 16, 2023 @lauren. No. The only issue I have faced apart from the physical cable inconvenience is the cable pulling the Rondo off my head. Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66214 Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 16, 2023 Author HearPeers Heroes Report Share Posted March 16, 2023 @Lauren The mini battery pack will give you lots of extra hours of use with Rondo 3 but it does not actually charge it up. @MED-EL Moderator do you know of a solution for Lauren about hearing a buzzing sound when the charge on the go cable is being used? Is there a work around for it? Lauren 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66217 Share on other sites More sharing options...
Lauren Posted March 16, 2023 Report Share Posted March 16, 2023 @Mary Beth ah that makes sense!! Thank you. @Andrew42 hmm. Weird. Mary Beth 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66218 Share on other sites More sharing options...
Andrew42 Posted March 16, 2023 Report Share Posted March 16, 2023 @Lauren: I think I didn't explain myself very well. The reason the Rondo may get pulled off my head is because the charging cable is attached to a power bank that sits in my trouser pocket. If I bend or twist too much the cable can be put under enough tension to pull the Rondo off. Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66221 Share on other sites More sharing options...
Lauren Posted March 16, 2023 Report Share Posted March 16, 2023 @Andrew42 that makes sense. The few times I’ve tried the Mini Battery Pack (the one that I have) I experienced the same. Im currently waiting on a package to be delivered that has a retention clip for the Rondo 3 for the clothes so I feel better during windy weather. We had a gusty day a while back and it was strong enough that I felt the need to hold on to the Rondos. Currently FedEx seems to have lost the package, the second one of mine they’ve lost this quarter. They asked for package details and I sent that right away, including items and prices. I felt the need to throw in a cheeky throwback to old US MasterCard advertisements saying the cost of them finding the package and delivering it would be priceless. Not trying to age myself here. Glenn 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66222 Share on other sites More sharing options...
MED-EL Moderator Posted March 17, 2023 Report Share Posted March 17, 2023 Hi everyone, thanks for your question about the buzzing sound while connected to a power bank. Hearing a certain sound can happen when you're directly connected to a power source. Therefore, we recommend trying out different power banks if possible. Kind regards, Gordana Mary Beth and Glenn 1 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66229 Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 17, 2023 Author HearPeers Heroes Report Share Posted March 17, 2023 Thanks @MED-EL Moderator @Andrew42 which power bank do you use? Anyone else use a powerbank with Rondo 3 and not hear a buzz while charging on the go? If yes, which powerbank? Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66230 Share on other sites More sharing options...
Andrew42 Posted March 17, 2023 Report Share Posted March 17, 2023 My Powerbank is Intenso XS10000 with a nominal capacity of 10,000 mAh. It has the following ports: Micro USB - In Type C - In and Out USB A - Out. I think, maybe, the item is German. Here, I hope, s a good English url on the product. XS5000, XS10000 & XS20000 | Intenso. I cannot remember what I paid but probably around $35 Mary Beth 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66232 Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 17, 2023 Author HearPeers Heroes Report Share Posted March 17, 2023 Thank you @Andrew42. @Lauren which powerbank have you tried that presents the buzzing sound when charging on the go? Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66236 Share on other sites More sharing options...
Lauren Posted March 17, 2023 Report Share Posted March 17, 2023 @Mary Beth Mophie Powerstation Go Rugged. 55,500mWh internal battery Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66240 Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 17, 2023 Author HearPeers Heroes Report Share Posted March 17, 2023 @Lauren If a friend has a weaker power bank, maybe test it out to see if you still hear buzzing. Lauren 1 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-66242 Share on other sites More sharing options...
Glenn Posted April 3, 2023 Report Share Posted April 3, 2023 On 3/16/2023 at 9:32 AM, Lauren said: @Andrew42do you experience a buzzing sound when your Rondo 3 is charging via a power bank and are wearing/using it at the same time? I do. Only way I can charge on the go is with the Mini Battery Pack (MBK). I asked US Med-El about it and they said I was hearing the electricity current and would hear that regardless. @Lauren Is this a battery pack or plugged into a wall outlet? If it is a battery pack type, your noise is most likely from RFI and there are ways to block that. I did not get a charging cable with my kit. Just the air pad. Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-67080 Share on other sites More sharing options...
Glenn Posted April 6, 2023 Report Share Posted April 6, 2023 @Mary Beth Just my 2¢, but using the charging cable is inviting problems with the contacts. For the same reason, air chargers came out to avoid having a port of entry for moisture and debris. Dual air chargers are cheap and now that I know how to hold the processor in place and not let it spin, I think it is more reliable. I only use one charger now for one side, but when I get fitted for the other, I will get something like this. Dual Wireless Charger, Dual 15W Max Wireless Charging Station with Fast Wireless Charging Pad, Dual Fast Chargers pad Ultra Slim PU Leather Mat for Qi-Enabled Phones and New AirPod Pro (No AC Adapter) (amazon.com) Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-67150 Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted April 6, 2023 Author HearPeers Heroes Report Share Posted April 6, 2023 @Glenn Neff I do not know much about air chargers but that link brings us to a charger that says no magnets. Since Rondo 3 has a magnet I’m not sure if it’s a good fit. Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-67152 Share on other sites More sharing options...
Lauren Posted April 7, 2023 Report Share Posted April 7, 2023 I have different chargers all over my house and have this one by my computers. It works well and is compatible with devices with magnets. Even has its own indicator light for proper alignment, in case the bright orange light of the Rondo 3s isn’t enough for me. Glenn and Mary Beth 2 Quote Link to comment https://forum.hearpeers.com/topic/15289-what-is-the-benefit-of-using-the-air-charger-for-rondo-3-instead-of-the-charging-cable/#findComment-67157 Share on other sites More sharing options...
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