HearPeers Heroes Mary Featherston Posted September 5, 2018 HearPeers Heroes Report Share Posted September 5, 2018 Wow, just had a great experience with my Artone neckloop. I was scheduled to be in a conference call with colleagues from both the US and Germany at 8:00 this morning. But....I didn't leave my house until almost 8:00. Normally I call into conference calls on my office phone using the speaker, but I got my neckloop out and used my cell phone in the car. AND I COULD HEAR ALMOST EVERYONE. I have never - ever - been able to hear and understand the guys in Germany, but this morning I could. This is just amazing. Jewel, Valentin and Mary Beth 3 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted September 5, 2018 HearPeers Heroes Report Share Posted September 5, 2018 Yay! The Artone neckloop is terrific! Did you set your Sonnet to MT or T for the call? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Featherston Posted September 5, 2018 Author HearPeers Heroes Report Share Posted September 5, 2018 I started with MT, thinking that I should hear outside noise but ended up at T. Deaf people drive anyway, and it's an extremely familiar route. It was fine. Fine? It was awesome. ? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted September 5, 2018 HearPeers Heroes Report Share Posted September 5, 2018 I use my Artone on T as well. A friend who is bilateral uses her Artone on daily walks. She keeps one processor on T and one on MT. Soon you will have an option like that too, @Mary Featherston Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Featherston Posted September 5, 2018 Author HearPeers Heroes Report Share Posted September 5, 2018 I had that thought too, @Mary Beth! Quote Link to comment Share on other sites More sharing options...
pakom Posted October 16, 2018 Report Share Posted October 16, 2018 HELP...I bought the Artone Neckloop yesterday, charged it, paired it to my Samsung cellphone, and pressed the button in the center to turn on. My friend called me and I can't hear anything. I then paired it to my friend's iPhone and still no sound when she did a test call to me. Then I checked my volume, it's all the way up. I read the few troubleshooting paragraphs in the instruction that came with the neckloop and see where it mentions that I must have the tele coil on...so I pushed the "T" on my finetuner and ALL sound went away. What am I doing wrong? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted October 16, 2018 HearPeers Heroes Report Share Posted October 16, 2018 To use a neckloop, which transmits sound to our telecoil, we must be in either MT or T to pick up the sound. MT mixes telecoil sound with your regular mics picking up sound as usual. T only gives us access to telecoil sound. There needs to be sound playing on the paired device to hear it. Try again and let us know if you still have trouble. Be careful that center button on the Artone also functions as mute. Quote Link to comment Share on other sites More sharing options...
pakom Posted October 16, 2018 Report Share Posted October 16, 2018 I will try again, but one more question before I do...do I put my finetuner in "T" before I anticipate that I will get a phone call? Because as soon as I put it in "T" I hear NOTHING... Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Featherston Posted October 16, 2018 Author HearPeers Heroes Report Share Posted October 16, 2018 1 hour ago, pakom said: I will try again, but one more question before I do...do I put my finetuner in "T" before I anticipate that I will get a phone call? Because as soon as I put it in "T" I hear NOTHING... Were you wearing the neckloop around your neck? If not you won't hear anything. Quote Link to comment Share on other sites More sharing options...
pakom Posted October 16, 2018 Report Share Posted October 16, 2018 Mary, yes, it is around my neck...It's working now, I had to put my finetuner into "MT" and then I took an incoming call...it worked, I actually heard it in my ears. BUT it wasn't "crystal clear", it was kinda groggy sounding, but I could understand. I am sooo happy that this thing is working, I was afraid it was defective. Mary Featherston 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Featherston Posted October 17, 2018 Author HearPeers Heroes Report Share Posted October 17, 2018 I'm glad it worked for you! I have used mine in "T" mode and it sounds great. Maybe there was a temporary problem with the bluetooth pairing? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Featherston Posted October 17, 2018 Author HearPeers Heroes Report Share Posted October 17, 2018 On 9/5/2018 at 9:45 AM, Mary Beth said: I use my Artone on T as well. A friend who is bilateral uses her Artone on daily walks. She keeps one processor on T and one on MT. Soon you will have an option like that too, @Mary Featherston Yep! Looking forward to it, @Mary Beth. Also, I should say, @pakom - I hesitated to ask if you had it around your neck because it's pretty elementary but I actually (ahem) learned that the hard way. ? Quote Link to comment Share on other sites More sharing options...
pakom Posted October 17, 2018 Report Share Posted October 17, 2018 Thanks to you all for the replies. Right now it's working in MT, maybe I'll try T again in a day or two. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted October 17, 2018 HearPeers Heroes Report Share Posted October 17, 2018 @pakom If it works in MT it will work in T. But when we switch to T, our mics shut off so we hear nothing. Until sound is streaming from your phone/iPad to the neckloop. Quote Link to comment Share on other sites More sharing options...
pakom Posted October 18, 2018 Report Share Posted October 18, 2018 Thank you Mary. There's so much to learn! Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted October 18, 2018 HearPeers Heroes Report Share Posted October 18, 2018 You are welcome @pakom. There is so much to learn. Ask any questions you have and someone will jump in! Good luck! Quote Link to comment Share on other sites More sharing options...
pakom Posted October 18, 2018 Report Share Posted October 18, 2018 How does "mute" work on the Artone neckloop? I cannot find any mention of "mute" in the users guide. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted October 18, 2018 HearPeers Heroes Report Share Posted October 18, 2018 Click the center button and it pauses your sound streaming (audiobook, etc). Maybe I should’ve called it pause. Quote Link to comment Share on other sites More sharing options...
pakom Posted October 18, 2018 Report Share Posted October 18, 2018 Thank you Mary Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Jewel Posted November 23, 2018 HearPeers Heroes Report Share Posted November 23, 2018 I absolutely love the Artone! Had I understood how it worked I would not have waited until the audi told me I could use the Roger Pen to start using the Artone. I have been using the Bluetooth on my laptop to connect to it and have been streaming music to it while at work this week! The music sounds very clear but for songs I don't know it is hard for me to really pick up the correct tune although I'm hearing the words sung. Does that sound strange? I didn't realise that I could use the Artone in MT. I had been using it in T all along. It's much clearer in T. I wonder how long it will take me to appreciate music I've never heard before. Thanks @Mary Bethfor first introducing me to the Artone. It was an excellent buy! I love music 🎶 🎶 🎶 again!!! Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted November 23, 2018 HearPeers Heroes Report Share Posted November 23, 2018 I am glad you are enjoying the Artone @Jewel. Have you tried the BOSE QC35 for music yet? It is amazing. Be sure to set your phone or iPad so all audio goes out mono to the side you hear on. This way you won’t miss any audio. (This is not needed with the Artone as it is mono sound.) Jewel 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Jewel Posted November 23, 2018 HearPeers Heroes Report Share Posted November 23, 2018 No I have not christened the Bose yet. I will try it tonight! Will let you know how I find it. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 26, 2019 HearPeers Heroes Report Share Posted March 26, 2019 @DarlaHS scroll up and read about Artone here Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 26, 2019 HearPeers Heroes Report Share Posted March 26, 2019 @DarlaHS I reviewed the Artone neckloop. Here is a link https://blog.medel.com/review-of-the-artone-3-max-bluetooth-neckloop/ Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Kylie Posted July 26, 2019 HearPeers Heroes Report Share Posted July 26, 2019 At which point in time did you start using the artone with good effect? And do unilateral implantees use it? I am 3 months in and generally doing well, but I have not worked out if/when to use the artone. Quote Link to comment Share on other sites More sharing options...
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