EVA MARIA CANTERO MATEOS Posted November 20, 2019 Report Share Posted November 20, 2019 QUE PROBLEMAS A CON EL RONDO 2 Y LA ELECTRICIDAD ESTÁTICA? PONE EN EL MANUAL DE USUARIO DE RONDO 2 QUE HAY QUE QUITARSE LA ROPA O VESTIRSE ANTES DE QUITARTE O PONERTE EL PROCESADOR POR LA FIBRA SINTÉTICA DE LA ROPA QUE PRODUCE ELECTRICIDAD ESTÁTICA, QUIERE DECIR ESO QUE NO PODRE USAR GORROS EN INVIERNOS POR EL RIESGO DE ELECTRICIDAD ESTÁTICA???? 😭 ME PUEDEN ORIENTAR?? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted November 20, 2019 HearPeers Heroes Report Share Posted November 20, 2019 Although many people prefer to remove the one piece processors before putting on or taking off an over the head shirt, that is more for making sure the one piece processors do not get knocked off. People wear hats with Rondo processors. @MED-EL Moderator May we wear knitted hats with Rondo2 processors? Quote Link to comment Share on other sites More sharing options...
MED-EL Moderator Posted November 21, 2019 Report Share Posted November 21, 2019 Hi @EVA MARIA CANTERO MATEOS, thanks for your question. And @Mary Beth thanks for tagging us. In general, all electronic devices are influences by electrostatic discharge (ESD). The MED-EL implants and audio processors have several internal safety features integrated to reduced ESD, but there still is a small risk, that the audio processor or implant can be harmed when static discharge flows through. In case of an ESD event, you might experience a short interruption of stimulation or a shutdown of the audio processor. In the user manual of your RONDO 2 you can find a list of tips to prevent ESD in your daily life. In general regarding clothes, it is that cotton or natural fibers are less likely to cause ESD problems. Also fabric softeners might help to reduce static electricity. We recommend to put your RONDO 2 on last, when getting dressed. And remove it, when getting undressed. Kind regards, Barbara Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Valentin Posted December 2, 2019 HearPeers Heroes Report Share Posted December 2, 2019 (english version below).. Hola @EVA MARIA CANTERO MATEOS Soy usuario de Rondo (el procesador anterior a Rondo 2) y he llevado gorro sin inconveniente. Lo que evito es ponerme o quitarme un sueter por ejemplo que es cuando se genera una electricidad estática mayor. Si haces la prueba, cuando te quitas una de esas prendas en la oscuridad, se observa un destello que no es otra cosa sino la electricidad estática que se genera. Esta podría dañar el procesador. Un gorro de lana no genera tanta "energía", pero al usar Rondo has de tener cuidado tanto al ponerlo como al quitarlo, porque si no se hace con cuidado, este saldrá despedido. Si se golpea con el suelo por ejemplo, se podría romper. La electricidad estática es un problema para los dispositivos eléctricos, pero no creo que un gorro dañe a Rondo. Por favor si estoy equivocado, que @MED-EL Moderator me corrija -------------- Hi Eva María I am a user of Rondo (previous version of Rondo 2) and I have worn a hat without inconvenience. What I avoid is putting on or taking off a sweater for example, which is when higher static electricity is generated. If you do the test, when you take off one of those garments in the dark, you see a flash (the static electricity that is generated). This may damage the processor. A wool cap does not generate as much "energy", but when using the processor you have to be careful both when putting it and removing it, because if it is not done carefully, it will be fired. If you hit the ground for example, it could break. Static electricity is a problem for electrical devices, but I don't think a cap will harm Rondo. Please, If it is wrong, @MED-EL Moderator, correct me. Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
MED-EL Moderator Posted December 3, 2019 Report Share Posted December 3, 2019 Hi @Valentin, thanks for tagging us As already mentioned, even though MED-EL devices have several integrated safety features, there is a small risk that ESD might harm the audio processor / implant. But in most cases wearing a wool hat or cotton cap does not cause any ESD. Kind regards, Barbara Valentin 1 Quote Link to comment Share on other sites More sharing options...
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