HearPeers Heroes Mary Beth 2,907 Posted January 26 HearPeers Heroes Report Share Posted January 26 How long does your Rondo 2 battery last after it’s first year of use? Please enter it in the poll. Quote Link to post Share on other sites
HearPeers Heroes Mary Beth 2,907 Posted January 26 Author HearPeers Heroes Report Share Posted January 26 Moving this poll to the top of recent activity so members see it. Scroll up to add your info to the poll. Quote Link to post Share on other sites
HearPeers Heroes Mary Beth 2,907 Posted January 27 Author HearPeers Heroes Report Share Posted January 27 Moving this poll to the top of recent activity so members see it. Scroll up to add your info to the poll. Quote Link to post Share on other sites
Tommy C 30 Posted January 27 Report Share Posted January 27 My battery life was 17 to 18 hours when new, still 17 to 18 hours after 16 months. Mary Beth 1 Quote Link to post Share on other sites
HearPeers Heroes Mary Featherston 880 Posted January 29 HearPeers Heroes Report Share Posted January 29 I don't actually know, I've never run out of battery life. I've been wearing Rondo2s all the time during COVID. I usually put them on at 7:00 and am in bed by around 10:30 so I don't know how long the battery will actually last. Mary Beth 1 Quote Link to post Share on other sites
Tommy C 30 Posted February 8 Report Share Posted February 8 After posting that my battery life was 16 to 18 hour for the past 16 months, it has all of a sudden dropped to about 15 hrs. This is about an hour short of what I need. Quote Link to post Share on other sites
HearPeers Heroes Mary Beth 2,907 Posted February 8 Author HearPeers Heroes Report Share Posted February 8 @Tommy C That’s a shame. Can you edit your response on the poll? Quote Link to post Share on other sites
Salik 10 Posted Tuesday at 12:29 PM Report Share Posted Tuesday at 12:29 PM On 2/9/2021 at 4:23 AM, Tommy C said: After posting that my battery life was 16 to 18 hour for the past 16 months, it has all of a sudden dropped to about 15 hrs. This is about an hour short of what I need. all of the sudden it has dropped an hour is really bad, did you change any mapping or any setting changes? Quote Link to post Share on other sites
Salik 10 Posted Tuesday at 12:33 PM Report Share Posted Tuesday at 12:33 PM since many of us facing Rondo 2 battery life deteriorating, how are you recharging rondo 2 if you are at the work or travelling or outside home? i have extra wireless charging pad at the office but do anyone of you using power bank built in wireless charging. Quote Link to post Share on other sites
Tommy C 30 Posted Tuesday at 04:22 PM Report Share Posted Tuesday at 04:22 PM 3 hours ago, Salik said: all of the sudden it has dropped an hour is really bad, did you change any mapping or any setting changes? @SalikNo, nothing was changed. I thought that it was just an odd occurrence at first but it turned out to be consistent. I find myself using my sonnet 2 with disposable batteries more situations now. Still prefer the Rondo 2, just wish the battery life had not dropped off as it did. Salik 1 Quote Link to post Share on other sites
HearPeers Heroes Mary Beth 2,907 Posted Tuesday at 04:45 PM Author HearPeers Heroes Report Share Posted Tuesday at 04:45 PM @Tommy C I think until Med-El releases rechargeable batteries that last my long listening day (16 hours including streaming) for five years of daily use, disposable batteries will be the best fit for me. Salik 1 Quote Link to post Share on other sites
Tommy C 30 Posted Tuesday at 05:02 PM Report Share Posted Tuesday at 05:02 PM @Mary Beth I can adapt to what ever battery issue is thrown at me. At my age in retirement I am not very active any more. When this pandemic goes away that will change somewhat but I think that I can still adapt. I am so thankful that I can hear well enough to handle my own business without help if my family, the battery issue seems small to me. Quote Link to post Share on other sites
HearPeers Heroes Mary Beth 2,907 Posted Tuesday at 05:05 PM Author HearPeers Heroes Report Share Posted Tuesday at 05:05 PM @Tommy C I am so glad you love your CI. I am thankful for this amazing gift of hearing every day too. Quote Link to post Share on other sites
Dave in Pittsburgh 192 Posted Wednesday at 01:56 AM Report Share Posted Wednesday at 01:56 AM After about 1-1/2 years my Rondo2 battery has failed I was Dow to about to about 10-12 hrs a call to MEDEL customer service a replacement was set out the new improved Mr. Rondo2 is preforming above expectations I am getting 18-19 hours with the new replacement I actually think the replacement it better then the original I think they may have changed supplier or improvements on the battery. Salik 1 Quote Link to post Share on other sites
Salik 10 Posted Wednesday at 07:51 AM Report Share Posted Wednesday at 07:51 AM 5 hours ago, Dave in Pittsburgh said: After about 1-1/2 years my Rondo2 battery has failed I was Dow to about to about 10-12 hrs a call to MEDEL customer service a replacement was set out the new improved Mr. Rondo2 is preforming above expectations I am getting 18-19 hours with the new replacement I actually think the replacement it better then the original I think they may have changed supplier or improvements on the battery. Do we have to send whole Rondo 2 to replace new battery? Quote Link to post Share on other sites
HearPeers Heroes Mary Beth 2,907 Posted Wednesday at 12:55 PM Author HearPeers Heroes Report Share Posted Wednesday at 12:55 PM @Salik yes. Only Med-El replaces the Rondo 2 battery. In the US, we process a Rondo 2 replacement either under warranty or as a repair (through insurance or self-pay). Then we are sent a replacement Rondo 2 like @Dave in Pittsburgh described and we return the Rondo 2 that is no longer working correctly to Med-El . It’s quite easy in the US. I hope it is not too complicated for you. Salik 1 Quote Link to post Share on other sites
Dave in Pittsburgh 192 Posted Wednesday at 01:16 PM Report Share Posted Wednesday at 01:16 PM Be sure to tell the customer rep which side left or right and also you want them to map the replacement Rondo to its present mapping your new Rondo will arrive there will be a prepaid envelope to return your old Rondo to MEDEL the replacement Rondo will not have a magnet so you will have to take the magnet from the old Rondo to put in the new Rondo it’s very easy. I didn’t receive the tool in my Rondo2 box so you will have to have MEDEL send the tool it’s a no charge item be sure to tell them this when ordering the new Rondo so it come together . Remember you have a 5 year warranty so if the battery is running low don’t waste time as time fly’s. Mary Beth and Salik 2 Quote Link to post Share on other sites
HearPeers Heroes Mary Beth 2,907 Posted Wednesday at 02:41 PM Author HearPeers Heroes Report Share Posted Wednesday at 02:41 PM @Dave in Pittsburgh great tips! Med-El US changed the length of warranties on upgrade kits received in 2020 and after to 3 years (which now matches other brands in the US). So our upgrade processors will be under warranty for 3 years. Quote Link to post Share on other sites
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