Jump to content

Sonnet 2 Battery Compartment Cover Failure


Recommended Posts

Kerem Ozcan

Hello,
After 1 year and 10 days, Sonnet 2 failed, which started with an early warning of battery exhaustion. I was using the disposable batteries ZeniPower. For 13 years I didn't think I would have problems with batteries. I replaced the batteries with new ones, and it gave an early battery warning and turned off the speech processor. I learned the source of the problem from another user by trying the backup cover. I have to change the battery door like this every year? The local company of this place says I can't change from warranty. I think this cover is definitely manufacturing flawed. Is there any work on Med-el cover?

Link to post
Share on other sites
  • HearPeers Heroes

@Kerem Ozcan

I had a lot of problems with false dead battery beeps when using Zenipower batteries with my Sonnets.  I returned to using Power One Implant batteries and have not had that problem.

 

My Sonnet battery cover had to be replaced also.  I think it loosens up and then doesn’t press against the contacts strong enough.  At first I believe my Sonnet battery covers only had a one year warranty in the US, which is ridiculous in my opinion because they are not an optional accessory.  I think I have seen that now the battery covers have a 2 year warranty in the US.  In my opinion, the warranty on the battery covers should equal the warranty on the processor.  I think new Sonnet 2 kits in the US may come with a spare battery cover so that is helpful.

Med-El is always redesigning and improving components so hopefully a longer lasting battery cover will be offered.

However, now I am using the AudioStream as a battery cover.  I hope it lasts a long time.

  • Like 1
Link to post
Share on other sites
Kerem Ozcan

Thank you for your answers. Yes, the tip loosens due to the heat and continuous opening. It gives a warning that the battery is out because it does not hold properly. I learned that in Turkey warranty is removed. I will try again. I will ask them to change it. I decided to put only the speech processor and cable coil in the dehumidifier. Previously I was placing all but the battery.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...