Jump to content

Not able to pair with iPhone 11😕


Viola DeVinney

Recommended Posts

I just spent an hour trying to pair audio stream to my CI(right side). It just keeps saying “failed, try again). Bluetooth and locations are on. I tried a fresh batter. Any ideas???

Link to comment
Share on other sites

  • HearPeers Heroes

@Viola DeVinney

Med-El US in-house audiology is assisting AudioStream users with connectivity issues.  Reach out to Med-El US and hopefully they can help you.

Link to comment
Share on other sites

I do have an appointment for a Zoom meeting on Tuesday__hoping it can be resolved. I love my CI (implanted in January), but trying to connect to the phone app has been a frustrating experience. My Sonnet 2 is now connected .🤞🏼

Link to comment
Share on other sites

  • HearPeers Heroes

@Viola DeVinney

After your zoom meeting please let us know how you get things working correctly.  Lots of people are struggling with various iPhones and AudioStream and the AudioKey2 app as a remote.

  • Like 1
Link to comment
Share on other sites

@Viola DeVinneyI also have an iPhone 11 & so far no matter what they try (they are trying hard!) it just stops working. Now, I can't even get AudioLink to stream. Frustrating to say the least and def. taking away from my rehabbing 

Link to comment
Share on other sites

That is sad news.😕 I’ll let you know what happens following my meeting.

  • Like 2
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...