Viola DeVinney Posted May 30, 2021 Report Share Posted May 30, 2021 I just spent an hour trying to pair audio stream to my CI(right side). It just keeps saying “failed, try again). Bluetooth and locations are on. I tried a fresh batter. Any ideas??? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 30, 2021 HearPeers Heroes Report Share Posted May 30, 2021 @Viola DeVinney Med-El US in-house audiology is assisting AudioStream users with connectivity issues. Reach out to Med-El US and hopefully they can help you. Quote Link to comment Share on other sites More sharing options...
Viola DeVinney Posted May 30, 2021 Author Report Share Posted May 30, 2021 I do have an appointment for a Zoom meeting on Tuesday__hoping it can be resolved. I love my CI (implanted in January), but trying to connect to the phone app has been a frustrating experience. My Sonnet 2 is now connected .🤞🏼 Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 30, 2021 HearPeers Heroes Report Share Posted May 30, 2021 @Viola DeVinney After your zoom meeting please let us know how you get things working correctly. Lots of people are struggling with various iPhones and AudioStream and the AudioKey2 app as a remote. Viola DeVinney 1 Quote Link to comment Share on other sites More sharing options...
Viola DeVinney Posted May 30, 2021 Author Report Share Posted May 30, 2021 Will do! Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 30, 2021 HearPeers Heroes Report Share Posted May 30, 2021 Thank you @Viola DeVinney! Quote Link to comment Share on other sites More sharing options...
Jared Charney Posted May 31, 2021 Report Share Posted May 31, 2021 @Viola DeVinneyI also have an iPhone 11 & so far no matter what they try (they are trying hard!) it just stops working. Now, I can't even get AudioLink to stream. Frustrating to say the least and def. taking away from my rehabbing Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
Viola DeVinney Posted May 31, 2021 Author Report Share Posted May 31, 2021 That is sad news.😕 I’ll let you know what happens following my meeting. Mary Beth and Jared Charney 2 Quote Link to comment Share on other sites More sharing options...
Jared Charney Posted June 1, 2021 Report Share Posted June 1, 2021 @Viola DeVinneyLet us know, right now, I'm leaning towards returning my AudioStream Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted June 1, 2021 HearPeers Heroes Report Share Posted June 1, 2021 @Viola DeVinney Sure hope you were able to get up and running with AudioStream Quote Link to comment Share on other sites More sharing options...
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