HearPeers Heroes Mary Beth Posted January 17, 2022 HearPeers Heroes Report Share Posted January 17, 2022 Thank you @MED-EL Moderator for telling us about the firmware update to AudioStream and also how to proceed. Very helpful! Lauren 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 17, 2022 Author HearPeers Heroes Report Share Posted January 17, 2022 Thank you to @RogerThat for giving detailed steps to follow Lauren and RogerThat 1 1 Quote Link to comment Share on other sites More sharing options...
Lauren Posted January 17, 2022 Report Share Posted January 17, 2022 The process wasn’t as seamless as it ought to be but no major issues on my part getting it updated. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 18, 2022 Author HearPeers Heroes Report Share Posted January 18, 2022 @Lauren If you have tips for iPhone users, I’m sure people will appreciate reading them Quote Link to comment Share on other sites More sharing options...
Lauren Posted January 18, 2022 Report Share Posted January 18, 2022 Like other users, I forgot AudioStream in the iPhone Accessibility section, not Bluetooth, on all devices (iPhone and iPad both running iOS 15.2.1 for me) then went into AudioKey2 on my phone first and did the update. I had to turn the processor off once before it went through then I reconnected in Accessibility to my phone. No issues. I ran into issues connecting AudioStream to my iPad while it was already connected to my iPhone after updating. Once I turned my iPhone off it connected immediately and now it’s seamless between the two. I tried that rather than fiddling with “forget this device” an additional time. Before I did that it would struggle to find the AudioStream or it would but then never establish a connection. Just sit there spinning the wheel endlessly. Mary Beth, SKOM and RogerThat 2 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 18, 2022 Author HearPeers Heroes Report Share Posted January 18, 2022 @Lauren I am happy to hear that switching between iPhone and iPad is seamless now. That’s terrific! Quote Link to comment Share on other sites More sharing options...
Lauren Posted January 18, 2022 Report Share Posted January 18, 2022 @Mary Beth I have to walk back my seamless statement. In order to switch music back and forth between iPhone and iPad I have to click forget device. If I don’t do that it’ll show as connected on both devices but whichever one I start with will be the only device that actually plays anything. It’ll show as connected to both in Accessibility but will NOT show in listening settings on the device you are trying to switch to. As far as connection after hitting forget device, that is automatic. As is reconnecting to both devices. I didn’t have to do anything for my phone and for my iPad just had to turn the Sonnet 2 off/on. I went back and forth between devices and had no real problem. So it can work after a fashion, but would be nice if it were truly seamless. Tested this using my music library and playing two different songs at the same time on my devices. SKOM 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 18, 2022 Author HearPeers Heroes Report Share Posted January 18, 2022 @Lauren You may be able to “steer” the AudioStream by turning off BT temporarily on the device it is connected to and the letting it connect to the other device. After it connects to the second device, you may be able to safely turn BT back on for the first device. It doesn’t seem to function well with iOS hand off feature. Quote Link to comment Share on other sites More sharing options...
Lauren Posted January 18, 2022 Report Share Posted January 18, 2022 5 minutes ago, Mary Beth said: @Lauren You may be able to “steer” the AudioStream by turning off BT temporarily on the device it is connected to and the letting it connect to the other device. After it connects to the second device, you may be able to safely turn BT back on for the first device. It doesn’t seem to function well with iOS hand off feature. @Mary Bethin my case, that doesn’t work. Only forgetting the processor when/if switching between devices/handing off streaming to a different device. Only have this issue when testing switching to a different device while actively streaming. Connecting to either device is quick and painless. No issues using either one for streaming or the AudioKey 2 app as the remote. I don’t often switch between and only for see this being an issue for those who do. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 19, 2022 Author HearPeers Heroes Report Share Posted January 19, 2022 Step by step for iPhone users SKOM 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 19, 2022 Author HearPeers Heroes Report Share Posted January 19, 2022 Step by step for android MED-EL Moderator 1 Quote Link to comment Share on other sites More sharing options...
karenRS Posted January 19, 2022 Report Share Posted January 19, 2022 Woohoo! Thanks for the instruction! I've just done the update with great trepidation and it worked. I'm a bilateral user and I had to repair the audiostream to my iphone using the audiokey app rather than my phone but it worked. Phew. Now hoping the update has fixed the connection problems Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 19, 2022 Author HearPeers Heroes Report Share Posted January 19, 2022 @karenRS let us know how things go for you! Quote Link to comment Share on other sites More sharing options...
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