HearPeers Heroes Mary Beth Posted May 31, 2022 HearPeers Heroes Report Share Posted May 31, 2022 @SKOM These system updates on our phones and iPads do cause problems with many hearing devices, not just the Sonnet/Sonnet2 and AudioStream. People with various CI brands and various hearing aid brands are all talking about the same thing on social media. For many the fix is the same. Delete Forget device restart phone/tablet start all over with pairing Hopefully one day hearing devices will be easier to use with direct BT streaming. Those users who are not tech savvy, are having so many problems. Kylie and SKOM 2 Quote Link to comment Share on other sites More sharing options...
SKOM Posted May 31, 2022 Report Share Posted May 31, 2022 Thank you Marybeth yes you are so very right we just have to remember not to forget to go through these basic steps each and every time we have a problem ! Its interesting that you say so many other hearing devices have similar problems Thanks Mary Beth and WenD 2 Quote Link to comment Share on other sites More sharing options...
SKOM Posted June 1, 2022 Report Share Posted June 1, 2022 Just to give you all a follow up everything is well connected and working well on both devices audio routing and handoff is also working smoothly automatically! The only thing is the audio Key app on the iPad as I mentioned yesterday is not functioning and I think this is because the sonnet processors are not showing up or connected in the Bluetooth settings but audio stream is connected and showing up in the accessibility options on the iPad. only way I feel this can be bypassed is if I go through the basic steps and reconfigure from the beginning but I don’t want to do this since the phone app is working well and that’s good enough for me ! Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted June 1, 2022 HearPeers Heroes Report Share Posted June 1, 2022 Thanks for the update @SKOM. I would feel the same way- not worth the risk. Smile SKOM 1 Quote Link to comment Share on other sites More sharing options...
WenD Posted June 2, 2022 Author Report Share Posted June 2, 2022 I agree. As long as things are working, it is not worth the risk. Additionally, I was told by the med-el tech to forget AudioKey. We could not get it to work, and both my AudioLink and AudioStream work very well. "Don't fix it if it ain't broke." SKOM 1 Quote Link to comment Share on other sites More sharing options...
SKOM Posted June 2, 2022 Report Share Posted June 2, 2022 Thanks All again! Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
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