wgmclain Posted January 31, 2017 Report Share Posted January 31, 2017 How do I get in touch with the reimbursement department? I have a letter from them but no contact information. hadron 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Adam Posted January 31, 2017 HearPeers Heroes Report Share Posted January 31, 2017 I'm not sure where you live, you can contact your Audi, your regional Medel rep or you can go to the Medel website. They can get you in contact with who you need to speak with. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted February 1, 2017 HearPeers Heroes Report Share Posted February 1, 2017 If this is the MediCare letter, people have been discussing that letter in the FB group too. Just call the main number for Med-El and tell them where you live. They will connect you to the correct person. Quote Link to comment Share on other sites More sharing options...
wgmclain Posted February 2, 2017 Author Report Share Posted February 2, 2017 Adam, I live in Kentucky, my audi is in Tennessee ( I see a different one each time I go to Nashville), I have no idea who my Medel rep is and I have spent hours in the web site and could find nothing helpful. Mary Beth, Yes it is the Medicare letter and I don't know what the FB group is. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted February 2, 2017 HearPeers Heroes Report Share Posted February 2, 2017 Med El Cochlear Implant Discussion Group search for it and ask to join. Several people are discussing that letter. Quote Link to comment Share on other sites More sharing options...
wgmclain Posted February 3, 2017 Author Report Share Posted February 3, 2017 Mary Beth, " Med El Cochlear Implant Discussion Group" just takes me to HearPeers and I can't find any discussion on reimbursement. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted February 3, 2017 HearPeers Heroes Report Share Posted February 3, 2017 If you are trying to find that group, you have to be on FaceBook and do a FaceBook search since it is a FB group of Med-El users. Quote Link to comment Share on other sites More sharing options...
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