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In General
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- We need your help and feedback!
- By MED-EL Moderator,
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- 13k
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- Misplaced Rondo 3
- By AdamC,
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- 5.5k
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- Hello! Andrew from Switzerland
- By Mary Beth,
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- 2k
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- What do I need to prepare before hearing surgery?
- By MED-EL Moderator,
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- 2.1k
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- 792
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- Medel Rondo 3
- By MED-EL Moderator,
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- 22
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- Causes
- By mcnarym1,
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- 3.2k
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- pain at implant site
- By Alaine Mitchell,
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- 492
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MED-EL Hearing Solutions
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- 956
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- Connectivity problems with AudioStream
- By John F,
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- 463
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- Faulty processor?
- By Mary Beth,
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- 334
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- RCB failures
- By Mary Beth,
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- 1.6k
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- Rondo 2
- By Mary Beth,
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- 1.2k
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- 6 Week review of my SONNET processor upgrade from the OPUS 2
- By MED-EL Moderator,
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- 531
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- About Rondo mic cover replacement
- By Mary Beth,
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- 246
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- Cable for opus 2 procesor london
- By Mary Beth,
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- 100
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- ADHEAR experiences
- By Dianna,
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- 93
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- Flex soft electrode array FDA approved
- By Nikki,
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- 119
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- Soundbridge with Amade processor
- By Valentin,
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- 1.3k
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- Bonebridge - post op
- By Littleoldme,
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- 158
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- Finally Using EAS
- By Lynda,
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- 11
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- Sonnet disposable battery life with ABI
- By P D Kelley,
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- 82
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- Monitoring Mode?
- By Lauren,
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- 242
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- Using Audiolink connected to the TV
- By Dianna,
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- 56
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- Bimodal Music streaming
- By Mary Beth,
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Living with a Hearing Implant
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- 934
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- 1.2k
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- Changes in Taste
- By Mary Beth,
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- 667
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- Much Better
- By Lauren,
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- 364
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- Meludia web based program & app
- By Dianna,
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Miscellaneous
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- 160
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- Notifications
- By Mary Beth,
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- 130
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- How to navigate HearPeers- captioned video link
- By Mary Beth,
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Topics
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0
By Mary Beth
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Posts
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By AdamC · Posted
Thank for the response! I tried my app and it only wants to show where my sonnet is. (I have both) . I’ll call my rep as soon as they open ! Thx May Beth -
By Mary Beth · Posted
Zoom has now released free automatic captions on all zoom accounts, including free accounts BUT this feature must be first ENABLED in the host’s account via the web portal. This is needed once. However lacking to do this step as a HOST, prevents the free captions from being available during the meeting. Details on how to enable free captions can be found in the link . https://blog.zoom.us/zoom-auto-generated-captions/?fbclid=IwAR36rPR_q5aiNhSZG9PfNntZJ0GfzJ9ZoWUSdoeIgysXMpBi_m2hV7bUqa0 IF the host has completed the one time step of enabling automatic captions, then the HOST can easily turn on that feature for a meeting. Note that the participants can not turn on these free automatic captions unless both the feature has already been enabled by the host AND the host turns on the feature for the meeting. -
By Mary Beth · Posted
@AdamC Have you tried to use the locate processor feature of the AudioKey2 app? In the US, there is a one time loss coverage for a certain time period after purchasing a processor. Your customer service rep will help you with that. I hope it shows up. -
By AdamC · Posted
Hey All - I can’t imagine I’m the only person who has managed to misplace their Rondo 3. On the off chance that I am unable to locate it, what is the med el replacement policy ? I imagine I’ll owe a deductible of some sort but hoping the warranty covers a loss. Just thought I’d check in here before calling the customer service number tomorrow (if I don’t find it first) to find out the policy. Any guidance is appreciated ! I’ve had it for 4 months if that matters. Thanks - Adam -
By Mary Beth · Posted
@artkup No. No special programs are needed in order to use the mini battery pack with a Roger X (02) receiver plugged into the euro jack. When the Roger X receives audio from a paired Roger transmitter (Roger On, Roger Select, Roger Pen, etc) the audio will mix 50/50 with the Rondo mic. There is no way to get 100/0 streamed audio this way.
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