Radu Ciprian Posted March 18 Report Share Posted March 18 Hello everyone, I noticed a small crack on the Rondo 3 processor. It works for now but should I be worried? I think that sweat or dust will infiltrate in the future. Can the processor case be changed? and if so, does the warranty cover it? The processor is new, activated for about a month. Thank you, Ciprian Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 18 HearPeers Heroes Report Share Posted March 18 I would have it replaced now under warranty. Anthony Canada and Radu Ciprian 2 Quote Link to comment Share on other sites More sharing options...
Dave in Pittsburgh Posted March 19 Report Share Posted March 19 Yes by Al means get it replaced Radu Ciprian 1 Quote Link to comment Share on other sites More sharing options...
Radu Ciprian Posted March 19 Author Report Share Posted March 19 Thanks for the answers. Then I will contact the clinic that did my cochlear implant. I hope it can be changed as soon as possible. Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
Evren Posted March 25 Report Share Posted March 25 @Radu Ciprian I had exact same crack out of a fresh Rondo 3 box and it immediately got replaced under warranty. I still wonder how it happened as the box seemed sturdy and it drives me sceptical. Quote Link to comment Share on other sites More sharing options...
Radu Ciprian Posted March 27 Author Report Share Posted March 27 It only took two days to be replaced with a new one. I am waiting for the manufacturer's response regarding the cause of the crack. I will return to the topic to share with you. All the best, Ciprian Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 27 HearPeers Heroes Report Share Posted March 27 @Radu Ciprian I am glad you received a new Rondo 3 so quickly, Quote Link to comment Share on other sites More sharing options...
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