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RONDO 3 Battery life issues


BIN

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i had a RONDO 3 over one year... but today suddenly my internal battery getting down from 16 hours to 6 hours.. WHY ? Please answering this because it's important to me or everyone who had same indicents with me. Thank you for responding my issues...

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@BIN

I wonder if maybe your Rondo 3 did not charge fully?  If it moves slightly on the charger, it does not charge.

Many Rondo 3 users help keep the processor in position while charging by using hair ties, thick rubber bands, 3D printed guides etc.

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@Mary Beth it already charge fully and it turned green light. i know if moves slightly on the charger it would not fully charger and i have a holder :)
maybe it's broken inside because my RONDO 3 once fell and the body cracked but it wasn't serious and wasn't too open..

i have one question, if broken. Should change to newer or replacement ? thank you for responding 

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@BIN

Anytime a processor is cracked it should be replaced in my opinion.  Moisture can get inside.  If your Rondo 3 is still under warranty, contact your Med-El office to see about a replacement under warranty.

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@BIN when you are done charging does it say it's 100% in AudioKey2? 

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24 minutes ago, Anthony Canada said:

@BIN when you are done charging does it say it's 100% in AudioKey2? 

of course yes, i'm already checking it's 100% in AudioKey2.. suddenly got lower to 6 hours. Tomorrow, i'm gonna to Med EL in my country for checking my RONDO 3

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