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Roger 21 battery door not fitting


Mary Beth

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Hi @Kara of Canada

Just checking in to see if you have received a Roger 21 that fits on your Sonnet yet?  I hope the third time was the charm.

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I have. Thanks for asking @Mary Beth  although it works I can’t hear with it. So maybe in the future with a better map. 

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@Kara of Canada

 

One step forward at least...smile.

If you can hear using DAI cable or Quattro 4 neckloop with your new CI alone, but can not hear using Roger Pen and Roger 21 receiver....I suspect something may be amiss.   The Roger signal should come in loud and clear.

 

Possible troubleshooting.....

Try it on  your first CI side.  It should come through loud and clear.  If not, something is wrong.

 

 

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@Kara of Canada

Link to Jeff Campagna’s helpful tips for Roger Pen.  Jeff is a Med-El employee and a CI user.  He also presents Hands On Hearing workshops.  Excellent workshops!

 

http://handsonhearing.com/index.php/resources/downloadable-materials

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@Kara of Canada

If you want help trouble shooting, just send me a HP’s mail message and I will help the best I can.

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