HearPeers Heroes Mary Beth Posted January 4, 2019 HearPeers Heroes Report Share Posted January 4, 2019 Hi all, Here are some questions .........jump in and share your responses too. 1. If there is a chance of preserving residual hearing and therefore benefitting from a Sonnet EAS processor which combines CI and hearing aid input, would you choose 2 Sonnet EAS processors or 1 Sonnet EAS and 1 Rondo 2 (two processor center in the US)? Why? 2. Length of US warranty and how US health insurance covers or doesn’t cover repairs and replacement items.....your experiences? 3. Present cost of a new Rondo 2 kit without a trade in discount is $9600 per Med-El US website. https://www.medel.com/us/rondo2 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 4, 2019 Author HearPeers Heroes Report Share Posted January 4, 2019 1. I do not have residual hearing and did not qualify audiologically for a Sonnet EAS even prior to surgeries. There are people who really love the combined CI and HA component in the Sonnet EAS. If I had a lot of low frequency hearing and hoped to benefit from it with the Sonnet EAS, I would choose 2 Sonnet EAS processors. If I felt strongly that I wanted to use a one piece processor, I would consider using a Sonnet and a Rondo 2 so my listening would be the same in both (all CI). 2. Many of the processor pieces are under warranty for 5 years and Med-El customer service is awesome and fast when we have problems. Some parts of the Sonnet are only under warranty for one year or two years. Ask Med-El to send you the sheet that lists the various warranties. I know that mic covers need to be purchased. Battery doors are only under warranty for one year. Rechargeable batteries are only under warranty for one year. Med-El has a full list. Depending on our individual US health insurance, some replacement items and disposable batteries are covered. It varies by plan. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 4, 2019 Author HearPeers Heroes Report Share Posted January 4, 2019 This is an older form. Ask Med-El for an updated form. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 4, 2019 Author HearPeers Heroes Report Share Posted January 4, 2019 @Nagaraju See above posts. Wishing you the very best! Quote Link to comment Share on other sites More sharing options...
Nagaraju Posted January 4, 2019 Report Share Posted January 4, 2019 Thanks a lot Mary for providing a detailed explanation. Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
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