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Mary Beth

Neat improvement to Rondo 1 battery pack

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I had to have one battery pack replaced for my Rondo processor under warranty because it was not fitting correctly.  Med-El US was super fast in sending out a replacement as always.  So happy with customer service and so thankful for such an awesome CSR, Joel!

There were 2 differences with the new battery pack.

1) The secure line and hair clip were already attached.  That is a great help as attaching it can be tricky.

2) Now there is a tan colored marking to let people know they have not locked the battery pack on the processor.  When it is locked in place in the OFF or ON position, you do not see that tan marking.

Nice improvements!

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