Artsy Posted November 13, 2020 Report Share Posted November 13, 2020 HI All, I have Sonnets and a Rondo 2. The Sonnets came with 3 ring binders that included parts lists and prices. The Rondo 2 did not come with any of that. The Rondo 2 sound got so choppy that I could not hear with it, so I figured I would replace the cover in case that was the cause. While doing so, I noticed a small blue rubber o-ring crushed against what I believe is the microphone. The cover-changing video shows that this is supposed to go around the microphone boss, and the cover goes over it. That is not where it ended up on mine, and the ring is crushed and deformed. The medel store does not show this part. Due to Covid, I have not been able to see my audiologist this year (it's been over a year now). Does anyone know how I can get a parts catalog with part numbers and prices for the Rondo 2? Or otherwise replace this ring? Perhaps get a few replacements? Preferably without calling and being switched around and put on hold? It's hard for me to use the phone. Thanks. Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.