Earshot Posted May 8, 2021 Report Share Posted May 8, 2021 Love the new AudioStream...no more streamers around the neck (except for Roger Technology).....works great, excellent sound quality.....but....cannot keep it connected. Right now,( using IOS -Apple 12promax) have to re-connect to Blue Tooth each time I want to use it...a real problem for incoming calls. Anybody else having trouble keeping the AudioStream connected to BlueTooth? Thanks...especially if you have a fix 🙂 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 8, 2021 HearPeers Heroes Report Share Posted May 8, 2021 @Earshot I love AudioStream too! In the US, Med-El in house audiology is helping those with AudioStream connectivity issues. I’ll send you a HP mail message- look at the top menu for the envelope icon. If you have a single AudioStream, people are reporting success by having their phone forget the AudioStream and then going through accessibility- hearing devices to pair instead of through AudioKey 2. This does not work for bilateral AudioStream. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 8, 2021 HearPeers Heroes Report Share Posted May 8, 2021 @Earshot Quote Link to comment Share on other sites More sharing options...
Earshot Posted May 9, 2021 Author Report Share Posted May 9, 2021 21 hours ago, Mary Beth said: @Earshot I love AudioStream too! In the US, Med-El in house audiology is helping those with AudioStream connectivity issues. I’ll send you a HP mail message- look at the top menu for the envelope icon. If you have a single AudioStream, people are reporting success by having their phone forget the AudioStream and then going through accessibility- hearing devices to pair instead of through AudioKey 2. This does not work for bilateral AudioStream. MaryBeth, as usual....you nailed it. Thanks so much ! By connecting through Accessibility instead of Blue Tooth, AudioStream STAYS connected. only time now that I have to re-connect is when switching devices..Great Help 🙏🏼 Rip (Earshotriport) Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 9, 2021 HearPeers Heroes Report Share Posted May 9, 2021 @Earshot That is terrific! I am glad that worked. It was a suggestion shared by Med-El for single AudioStream use. Unfortunately it does not work for bilateral AudioStream use. Quote Link to comment Share on other sites More sharing options...
Viola DeVinney Posted June 1, 2021 Report Share Posted June 1, 2021 Hi, I met with a Med-El rep this afternoon who helped me to pair my audiostream. I had to change the rechargeable battery holder to one with the WiFi signal marking. I also had to connect via Bluetooth. Hopefully, it is up and will remain operative! Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted June 1, 2021 HearPeers Heroes Report Share Posted June 1, 2021 Terrific! @Viola DeVinney Enjoy! Quote Link to comment Share on other sites More sharing options...
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