ramjadeja Posted July 26, 2015 Report Share Posted July 26, 2015 Hi, My child vraj has hearing problem and chochlear implant has been done since 2 year . The machine result is good But there are certain problems which repeats again and again. There were 6 times audio cable changed due to not working. We take lot of care of machine and accessories still every time it get need to change. Why does it being frequently? Please suggest us to do heedful. Ram Jadeja Quote Link to comment Share on other sites More sharing options...
ramjadeja Posted July 26, 2015 Author Report Share Posted July 26, 2015 Choclear implant Sonata ti100 OPUS2 Quote Link to comment Share on other sites More sharing options...
Marta Posted August 20, 2016 Report Share Posted August 20, 2016 Unfortunately that is a problem with the wires. The company will send you one back to replace it for free but you must have the broken one to send it back when you got the new one. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Ivana Marinac Posted August 21, 2016 HearPeers Heroes Report Share Posted August 21, 2016 It depends, however, where do you live and which insurance the implantee has. The OPUS had some problematic set of cables - a special care is taken that the new product, the Sonnet, does not have same issues. Quote Link to comment Share on other sites More sharing options...
kalpana Posted September 13, 2016 Report Share Posted September 13, 2016 even i face the same problem, opus cable is there any address to report the same and get help, for exchanging the old one Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted September 13, 2016 HearPeers Heroes Report Share Posted September 13, 2016 The cable on my Opus2 lasted about 6 months before needing replacement. Many people commented on having to replace that cable. Fortunately the new cable on the Sonnet is lasting longer. 10 months and still going strong. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Ivana Marinac Posted September 13, 2016 HearPeers Heroes Report Share Posted September 13, 2016 It seems Med-EL took a better care after learning the lesson... Quote Link to comment Share on other sites More sharing options...
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