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AudioLink settings


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Should you be able to adjust settings for volume and sensitivity directly on your AudioLink? I have been trying with no luck when we are using the mic in a restaurant etc.   Also when watching tv John cannot hear anything other than tv no matter how we try to adjust.  What am I doing wrong.  I think I was told that The AudioLink setting overrides the processor?  Can anyone guide me, please?  Another thought could the AudioLink be defective?.  Any advice would be appreciated.  

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Hmmm, i found same issue with audlink plugged to tv with cable...i use my tv volume and its very low but the implant side hears basically only tv. When i was first activated i used audlink as speaker in the room and i think the volume buttons worked (on audlink). I have been using the software audio key 2 for switching programs and volume. Any way i believe the little microphone light has to be on for the volume buttons to work on the audio link. 💘 

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