tmscarlett10 Posted May 15, 2022 Report Share Posted May 15, 2022 I lost my Audiolink 😣 Is there another place to purchase the Audiolink, than the Medel shop? Quote Link to comment Share on other sites More sharing options...
John F Posted May 16, 2022 Report Share Posted May 16, 2022 Audiologist office, maybe eBay? tmscarlett10 1 Quote Link to comment Share on other sites More sharing options...
Dianna Posted May 25, 2022 Report Share Posted May 25, 2022 I know it seems pricey but i did not find audiolink much cheaper plus you have good warranty if you purchase from medel. 💘 Quote Link to comment Share on other sites More sharing options...
tmscarlett10 Posted May 25, 2022 Author Report Share Posted May 25, 2022 According to my customer service rep, the warranty will cover malfunction, but not loss. He also told me that I could use my 1- time processor replacement for it, but doesn't recommend it. And seeing that chances have been against me so far, even with three backup processors, I don't think I'm willing to take that chance. I'd rather pay $700 than $10000. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 25, 2022 HearPeers Heroes Report Share Posted May 25, 2022 @tmscarlett10 I am unable to sign into the Med-El US web store at the moment. Â It just shows a blank white screen. When we purchase a new CI kit (surgery kit or upgrade kit) it comes with a one time loss coverage. Â When we purchase individual Med-El items, they do not come with any loss coverage. Â Just a warranty for repair for a stated period of time. Everything is very expensive. Quote Link to comment Share on other sites More sharing options...
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