davejones Posted May 4, 2023 Report Share Posted May 4, 2023 🤪 Quote Link to comment Share on other sites More sharing options...
davejones Posted May 4, 2023 Author Report Share Posted May 4, 2023 trying to order cover for rondo 2 seems to be very difficult why Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 4, 2023 HearPeers Heroes Report Share Posted May 4, 2023 In the US we can order through the Med-El US webshop or through our customer service representative Quote Link to comment Share on other sites More sharing options...
davejones Posted May 4, 2023 Author Report Share Posted May 4, 2023 thank you but it doesn’t work for me Quote Link to comment Share on other sites More sharing options...
davejones Posted May 4, 2023 Author Report Share Posted May 4, 2023 I do like the rondo 2 it’s great to hear with it had this for 4 years but the company is hard to work with I will go to another place to fix the problem thanks again think twice about using this company Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 4, 2023 HearPeers Heroes Report Share Posted May 4, 2023 @davejones I just went into the Med-El US webshop and it is allowing me to order Rondo 2 covers. Maybe @MED-EL Moderator can assist you. Quote Link to comment Share on other sites More sharing options...
davejones Posted May 4, 2023 Author Report Share Posted May 4, 2023 ok thanks but I am done with this company going to a different company for what I need maybe the work good for you but not me this my last post take care Dianna 1 Quote Link to comment Share on other sites More sharing options...
MED-EL Moderator Posted May 5, 2023 Report Share Posted May 5, 2023 Hi @davejones, thanks for reaching out. Here, you can order design covers online: RONDO 2 Design Cover Request (medel.com) We have also sent you a private message to learn more about your experience. Would you please take a look? Kind regards, Gordana Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
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