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pairing processor with audiokey 2 app


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I've just received the replacement processor for my left ear and unable to pair it with the audiokey 2 app. The right one is still connect but I am just connecting the left one. I have deleted the old left one but it keeps saying "failed to read. Usually I have no problem.  Do I have to delete both processors from audiokey and add both again? Any ideas?

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  • HearPeers Heroes


I would have audiokey2 and phone forget the devices and start a bilateral configuration in audiokey2 again now that you have a new processor.

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Thanks!I I gave up and tried later in the evening but this time it paired. I have no idea why it was so difficult as I had no problem before.

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