karenRS Posted December 26, 2023 Report Share Posted December 26, 2023 I've just received the replacement processor for my left ear and unable to pair it with the audiokey 2 app. The right one is still connect but I am just connecting the left one. I have deleted the old left one but it keeps saying "failed to read. Usually I have no problem. Do I have to delete both processors from audiokey and add both again? Any ideas? Quote Link to comment Share on other sites More sharing options...
John Schulz Posted December 27, 2023 Report Share Posted December 27, 2023 Is this on an iPhone or Android phone? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted December 27, 2023 HearPeers Heroes Report Share Posted December 27, 2023 @karenRS I would have audiokey2 and phone forget the devices and start a bilateral configuration in audiokey2 again now that you have a new processor. Quote Link to comment Share on other sites More sharing options...
karenRS Posted December 27, 2023 Author Report Share Posted December 27, 2023 Thanks!I I gave up and tried later in the evening but this time it paired. I have no idea why it was so difficult as I had no problem before. Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
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