Dave in Pittsburgh Posted April 6, 2019 Report Share Posted April 6, 2019 Last week I replaced my mic covers on my Sonnets and it didn’t go well I removed the ear hook and then started the lift the mic cover and I notice the mic was lodge inside of the cover I push down on the cover and the mic went back in place so it seemed but when I went to put the new mic cover on it would not snap in place luckily I have a backup and I was to see my audiologists in a few days she say this happens occasionally the mic lifts out its cover under warranty MED EL will send you a replacement . So if this happens to anyone on don’t get all upset 😠 and scared 😱😡.Your audiologists or customer service rep from MED EL will come to your rescue.One more reason to travel with a backup processor if you are away from home Quote Link to comment Share on other sites More sharing options...
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