Dennisjbr Posted June 13, 2021 Report Share Posted June 13, 2021 Hello all! It has come to my attention that others may be interested in this. I found out that Phonak made available their firmware upgrade software for anyone to download. I assume this happened during the pandemic when we could not visit our Audiologists for quite some time. Recently I revisited this to see if there was updated software to allow for greater connectivity and there was! Please visit https://www.phonakpro.com/us/en/support/product-support/wireless-accessories/roger-upgrader.html and follow instructions carefully. NOTE: Windows OS is required to perform the update. Also please keep the Roger accessories connected to the computer and do not disconnect for sure until it has rebooted, and then scan the device again to ensure it has the updated firmware. Sometimes, it may be required to attempt the update more than once or to power-cycle the device(s). DISCLAIMER: Perform this at your own risk. If you are not tech-savvy enough, please check in with your Audiologist! Good luck and hope this helps! @Mary Beth @John R Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
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