karenRS Posted September 11, 2021 Report Share Posted September 11, 2021 I've just discovered what happens when you have to open and close the audiostream from the processor several times a day to get it working. I discovered a crack in the plastic side near the top end that fits into the processor. I've just received the replacement today to discover a crack in the same place in my second audiostream (I'm a bilateral user). I can only assume this is happening because I have to open and close the doors all the time. Mary Beth and AnnetteT 2 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted September 11, 2021 HearPeers Heroes Report Share Posted September 11, 2021 @karenRS That is very unfortunate. It may be helpful to ask Med-El when your warranty expires on the AudioStream so you are sure to check for cracks before the warranty is void. karenRS 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Kylie Posted September 12, 2021 HearPeers Heroes Report Share Posted September 12, 2021 I have been doing my reconnecting via my phone Bluetooth settings rather than the audio stream cover as I was also concerned about this. It achieves the same end. I just tap connect and it finds it again. Karen T and Mary Beth 2 Quote Link to comment Share on other sites More sharing options...
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