Paulo Cruz Posted October 7, 2021 Report Share Posted October 7, 2021 Hello, Let me start by introducing myself. My name is Paulo Cruz, I'm 53 and live in Sintra, Portugal. On 2011, I was submitted to a cochlear implant surgery, which was sucessful and changed my life by restoring my hearing to a point where I could have a normal life, both with my family and professionally. After the normal process of adaptation and fittings, my restored hearing reached a level where I could hear well in most situations, and I even began to enjoy listening to music again. Some initial fittings resulted in a excessive stimulation of the facial nerve, provoking pain and numbness, but these were properly revised and corrected. In the last few years I have not experienced facial nerve stimulation, even when exposed to loud or discomfortable sounds. Unfortunately, things have changed since a couple of months. On August 11, I went back to the hospital to initiate the process of replacing my old Opus 2 processor with a new Sonnet 2 processor. As usual, we took the oportunity to adjust the fitting a bit. I learned that there had been a new software or firmware update since the last time I've been there. The new fitting proved to be extremely discomfortable and painful, so I went back to my old fitting, which had been saved in program 2. To my surprise, even the old fitting was now causing facial nerve stimulation and pain. I lowered the volume two steps and scheduled a new fitting session, which happened in the following week. This time I was surprised with the new processor, which meanwhile became available. I returned home with a new processor, new fitting, and was told that a 3/4 weeks period of adaptation would be required to get used to the new processor. I got quickly used to the new processor and fitting. The sound quality improved a lot, specially the music which was now much more clear and rich. Unfortunately, the pain and numbness were still there. I tried to identify the frequencies contributing to this feeling and returned once more to the hospital (their generosity and solicitude seems to be endless). We created a new fitting where these frequencies have been lowered. I was hoping that this would have settled the issue, but, as it seems, the problem persists. I am now living with a lowered (two steps) version of my old fitting. Even then, I still feel pain and numbness after exposure to quite normal sounds, like my grandson playing, dogs barking, etc... So, I'm here to ask you if there is something we might have missed, some clue that you might have that would help me to once again enjoy a clear and rich hearing without pain. It would be great to clarify if the change to the fitting software I mentioned above may be behind this, and if there is a way to revert this change... Any help would be appreciated. Feel free to ask me anything, I'll try to give you as much information as I can. Many thanks! Quote Link to comment Share on other sites More sharing options...
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