AnnetteT Posted April 2, 2022 Report Share Posted April 2, 2022 Occasionally, I have found that my AudioKey 2 app will sometimes not connect to my Sonnet2 with regular battery cover (current issue--but, also occasionally applies to Audiostream and Rondo). I have opened and closed the battery cover over and over, force quit the app, put the Sonnet 2 really close to the iPhone, restarted the iPhone, turned iPhone Bluetooth off and on again, switched the app to Rondo 3 and back to Sonnet 2, waited an hour and tried again, and more. I've had this happen before, but usually one of the above troubleshooting steps will solve the issue in a few minutes. It seems that it isn't resolving this time and I had to switch to using the FineTuner Echo to change programs. I did notice that my auidologist had issues connecting to my Sonnet using the Med-EL programming device, so I'm worried that my device may have some issues. Does anyone have tips on what I should try next? I guess that trying to call Med-EL's Audiologist is the next logical steps, but phone calls are still really challenging for me. Thanks! Quote Link to comment Share on other sites More sharing options...
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