Muhammad Hashim Posted December 11, 2023 Report Share Posted December 11, 2023 My 3 year old son’s Device rondo 2 is not working Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted December 11, 2023 HearPeers Heroes Report Share Posted December 11, 2023 @MED-EL Moderator Muhammad Hashim 1 Quote Link to comment Share on other sites More sharing options...
MED-EL Moderator Posted December 12, 2023 Report Share Posted December 12, 2023 Thank you @Mary Beth for tagging us. @Muhammad Hashim, we have sent you a private message to learn more about your son's device. Could you please have a look? Kind Regards, Alicia Mary Beth and Muhammad Hashim 1 1 Quote Link to comment Share on other sites More sharing options...
Muhammad Hashim Posted December 13, 2023 Author Report Share Posted December 13, 2023 Hello, thanks for your reply, my son’s device is not working, and yes we have contacted medel representative here in Pakistan but issue hasn’t resolved yet. If there is any one who can donate us sonnet 2 or rondo 2 Quote Link to comment Share on other sites More sharing options...
MED-EL Moderator Posted December 13, 2023 Report Share Posted December 13, 2023 @Muhammad Hashim Thank you for sharing further details about your son's device. We can understand your concern for wanting to help your son return to hearing as soon as possible. Could you please reply to our private message and provide us with your contact details? I can forward them to your local MED-EL team, who can offer further support about your options. Kind regards, Alicia Muhammad Hashim 1 Quote Link to comment Share on other sites More sharing options...
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