R.J. Posted April 17 Report Share Posted April 17 Hello! Been a while since I've been here 🙂 Posting this hear in case any has any immediate resolution, but I may end up calling Med-El. If I get any help from, I'll post the answer here. Being bilateral, I've grown to love the AudioLink. I use it on all of my calls for work, and sometimes I hard wire it to my iPhone to stream. A couple of days I started having an issue where the right ear doesn't give me sound when streaming. I can click the remote mic button and get sound in both ears; I can even take calls and the sound goes to both ears, but when I stream, I'm only getting sound to the left ear. This issue occurs on my iPhone and laptop. A band-aid fix to this issue was to use the Audio2Ear app to allow streaming directly to the AudioLink, but I'm not a fan of that method. Anybody have any ideas to what the issue is? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted April 17 HearPeers Heroes Report Share Posted April 17 @R.J. Are you having this issue only when streaming audio from phone through AudioLink when it is not connected to the phone via cables? Â Quote Link to comment Share on other sites More sharing options...
R.J. Posted April 17 Author Report Share Posted April 17 @Mary Beth I'm having the issue only when I use the cables, now that you ask that. Seeing now the issue is with the jack. I was wiggling the cord around and was able to get sound into the other ear. Might need to get it swap out. I need to call Med-El anyway for new processors and audio streams. Thanks for the quick response. 🙂 Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
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