HearPeers Heroes Mary Beth Posted May 19 HearPeers Heroes Report Share Posted May 19 Check out this video @MED-EL Moderator May we have a new category called HearCare app please? Lauren, Sakin and Kylie 3 Quote Link to comment Share on other sites More sharing options...
John F Posted May 19 Report Share Posted May 19 It’s not released yet (in the US) so they probably won’t until then. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 19 Author HearPeers Heroes Report Share Posted May 19 Since this is an international forum, we often have categories for items not released yet in the US. Quote Link to comment Share on other sites More sharing options...
Sakin Posted May 20 Report Share Posted May 20 Great app. I hope it will be released soon and we will start using it. Quote Link to comment Share on other sites More sharing options...
MED-EL Moderator Posted May 23 Report Share Posted May 23 On 5/19/2024 at 8:36 PM, Mary Beth said: Check out this video @MED-EL Moderator May we have a new category called HearCare app please? @Mary Beth, thank you for tagging us. We will work on this category as soon as possible. Kind Regards, Alicia Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
Members Tim Posted May 24 Members Report Share Posted May 24 My audi changed clinics so I will be looking at either changing audiologists or clinics next month. Perhaps the first question will be does/will your practice support HearCare and remote adjustments? In the US healthcare system, it can be tricky for them to compensated. Another brand has had remote service so I hope that they will be able accommodate this into their business process more quickly for Med-El. If they give me a blank stare in response to HearCare, that also tells me something about how much they follow recent developments. Quote Link to comment Share on other sites More sharing options...
Bastian Posted May 24 Report Share Posted May 24 The app has been released in Germany already. We asked the Audi in our daughter’s clinic about the app but he could only tell us that one of his colleagues had attended a training last week and that they still see a lot of data privacy issues, so they are not sure when and how they will use it. There are always a lot of data protection and data privacy concerns here in Germany, this often hinders us in using the latest technology (but nevertheless everybody is on Facebook, TikTok…). We tried the system check feature. It always shows that there is a problem with the microphones (on both sides, processors rather new and microphone covers recently changed). According to the clinic, everything is fine. So that is a bit strange. Looking forward to your first experiences. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 24 Author HearPeers Heroes Report Share Posted May 24 @Bastian thank you for sharing that. Very interesting. Hopefully the mic check feature will be more reliable soon. Quote Link to comment Share on other sites More sharing options...
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