HearPeers Heroes Mary Featherston Posted February 13, 2019 HearPeers Heroes Report Share Posted February 13, 2019 Today I had to call Apple support (OK, we'll call it that, but honestly, I was almost entirely unimpressed). Their idea of assistance for the hearing impaired is a separate toll-free number, which is answered by a guy who, like most phone support people, mumbles into his shirt pocket. I had a co-worker with me to hear for me, so it worked, but we asked how Apple regarded this as an accomodation for the hearing impaired and he said that if the customer can't hear at all they had the ability to use a relay service. So here's a question: does anyone here have access to a relay service? Becky and I were laughing after we hung up and comparing their blithe reliance on a relay service to me taking my car in to a guy who can repair horse-drawn buggies. I swear, if the company let me get an Android I'd do it in a flash. Quote Link to comment Share on other sites More sharing options...
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