HearPeers Heroes Mary Beth Posted March 25, 2021 HearPeers Heroes Report Share Posted March 25, 2021 @MED-EL Moderator It seems like the recommended number of waterwear cover uses has changed. BTE waterwear covers were sold in packs of 3 covers and 9 seals with instructions to use each cover 3 times. Now BTE waterwear covers in the US are being sold in packs of 9 covers and 60 seals with a note that this provides 60 uses. (Covers used about 6 times ??) But in the EU, BTE waterwear covers are being sold in packs of 3 covers and 60 seals with a note that this provides 60 uses. (Covers used 20 times) Will you please clarify this for us? How many times may a BTE waterwear cover be used ? And how many times may a Rondo, Rondo 2 and Rondo 3 waterwear cover be used? It is exciting to see the number of uses increase since that brings down the cost. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 29, 2021 Author HearPeers Heroes Report Share Posted March 29, 2021 @MED-EL Moderator just making sure you have seen this question. Thanks! Quote Link to comment Share on other sites More sharing options...
MED-EL Moderator Posted March 30, 2021 Report Share Posted March 30, 2021 Hi @Mary Beth, thanks for tagging us and sorry about the confusion. We checked with our product experts and here is their explanation: First of all, there is no difference between the US and Europe, but changes have been made to WaterWear for BTE audio processor: In the past there where 9 stickers included and 3 reusable covers, which meant 9 applications. Now 60 stickers are included for 3 reusable covers, which allow 60 applications. WaterWear for RONDO, RONDO 2 and RONDO 3 includes 3 covers and 9 adhesive strips for a total of 9 uses. Kind regards, Verena Mary Beth and HuroniaGirl 2 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted March 30, 2021 Author HearPeers Heroes Report Share Posted March 30, 2021 Thank you @MED-EL Moderator. It’s great that the BTE waterwear packs now enable 60 uses with the three covers! That really reduces the price per use a lot. I prefer the Rondo family in waterwear. The waterwear is form fitting on the Rondos. I do not even know it is on. And everything sounds amazing. So I will stick with Rondos in waterwear. MED-EL Moderator 1 Quote Link to comment Share on other sites More sharing options...
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