HearPeers Heroes Mary Beth Posted November 27, 2021 HearPeers Heroes Report Share Posted November 27, 2021 Today my right Sonnet o-ring tore completely. This has happened before. It is due to the stress on the o-ring during closing the Sonnet/Sonnet2 to power it on. Unfortunately the disconnections with AudioStream require additional pulling down and pushing up the covers which places additional stress on these small o-rings. Fortunately, Med-El sells replacement o-rings. It may be a good idea to have some spares. Lauren 1 Quote Link to comment Share on other sites More sharing options...
Dave in Pittsburgh Posted December 10, 2021 Report Share Posted December 10, 2021 Yes I to have had the same problems I was fortunate enough to have two back up processors so I switched but I have forgotten to order replacements so thanks for the post I am ordering now. Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
gloriousgigahertz Posted December 11, 2021 Report Share Posted December 11, 2021 I've honestly never even noticed there was an o-ring there. I wonder what the purpose is, given that the cover has ventilation holes in it? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted November 26, 2022 Author HearPeers Heroes Report Share Posted November 26, 2022 @Mary Featherston Scroll up for a pic of that o ring Quote Link to comment Share on other sites More sharing options...
Dave in Pittsburgh Posted November 27, 2022 Report Share Posted November 27, 2022 @Mary Beth yes it is good idea I ready some and I also have couple in my man bag Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Featherston Posted December 2, 2022 HearPeers Heroes Report Share Posted December 2, 2022 On 11/26/2022 at 5:32 PM, Mary Beth said: @Mary Featherston Scroll up for a pic of that o ring That's quite obvious. I did bring up the o-ring with Tyler (CSR) but my o-rings still look smooth and complete. And in any case by then, the product manager had decided to send me new batteries to try. It seems likely to me that this has something to do with my processor, but I have to assume that Med-El knows more about it than I do! Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted December 2, 2022 Author HearPeers Heroes Report Share Posted December 2, 2022 @Mary Featherston LOL. Most definitely when the o ring tears it is very obvious! Before that happens though there is oftentimes a kink in it or it is loose and gets caught when the battery cover is pushed up. Mary Featherston 1 Quote Link to comment Share on other sites More sharing options...
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