Hilary Beaumont Brown Posted May 30 Report Share Posted May 30 Anyone here used the new Max rechargeable batteries with a Sonnet 1? I just ordered 4 and new covers for my Sonnet 1 and Sonnet 2. Work fine on my Sonnet 2 but none work on my Sonnet 1. But my old rechargeables DO work on my Sonnet 1 so that leads me to think it's not something up with my processor... but I'm at a loss. All the other rechargeable batteries were interchangeable between the Sonnets and there's nothing on the ordering website indicating that the new Max batteries are just for Sonnet 2s. I'm stumped! I have emailed Union Hearing (my local Sonnet retailer) but just curious if anyone else has experience. Quote Link to comment Share on other sites More sharing options...
Enegra Posted May 30 Report Share Posted May 30 That is a really strange issue. What happens if you switch the battery adapter between the processors? Could it be that the old adapter might not work with the new batteries? Hilary Beaumont Brown 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted May 30 HearPeers Heroes Report Share Posted May 30 @Hilary Beaumont Brown I tagged you where this was discussed and a solution was found. They do work with Sonnet 1 but obviously something is amiss. Hilary Beaumont Brown 1 Quote Link to comment Share on other sites More sharing options...
Hilary Beaumont Brown Posted May 30 Author Report Share Posted May 30 Okay. So it is the battery adapter- the Sonnet 2 adapter on the Sonnet 1 works with the Max and the Sonnet 1 adapter does NOT work with the Sonnet 2 with the Max. BUT the Sonnet 1 adapter still works with the old batteries. I've not seen info from others or on the website that I'd need a new adapter though- just new covers which I did buy. Quote Link to comment Share on other sites More sharing options...
Hilary Beaumont Brown Posted May 30 Author Report Share Posted May 30 2 minutes ago, Mary Beth said: @Hilary Beaumont Brown I tagged you where this was discussed and a solution was found. They do work with Sonnet 1 but obviously something is amiss. Thanks will go check it out! Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
Enegra Posted May 30 Report Share Posted May 30 Glad you got the problem narrowed down, that should help your Med-El retailer with responding to it accordingly. I was thinking that maybe the old adapter is a little bit strict about the voltage that might be different with the new battery. Just a speculation from me as an engineer. I don't think it is an intended behaviour, but probably not much you can do other than ordering a replacement if the part is out of warranty. Quote Link to comment Share on other sites More sharing options...
Hal in Maryland Posted June 19 Report Share Posted June 19 Have you tried switching the Rechargeable battery adapters R with L and see if the problem stays with the adapter or with Sonnet 1. I am using Max batteries in my Sonnet 2 processors. They last all day. By evening, I swap for regular rechargeables. Dianna 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted June 19 HearPeers Heroes Report Share Posted June 19 @Hal in Maryland How many hours are your rechargeable MAX batteries lasting in your Sonnet 2? Dianna 1 Quote Link to comment Share on other sites More sharing options...
Hal in Maryland Posted June 19 Report Share Posted June 19 50 minutes ago, Mary Beth said: @Hal in Maryland How many hours are your rechargeable MAX batteries lasting in your Sonnet 2? Hi @Mary Beth. My Right Sonnet 2 uses more power than the Left. Right lasts about 10 hours, Left about 12 hours. This is great. It allows me to drive a long distance without worrying about changing batteries. Using AudioLink, I get less time as BT uses a lot of power. Mary Beth and Dianna 1 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted June 19 HearPeers Heroes Report Share Posted June 19 Thanks @Hal in Maryland Hal in Maryland 1 Quote Link to comment Share on other sites More sharing options...
Hal in Maryland Posted June 19 Report Share Posted June 19 @Hilary Beaumont Brown When I first got the Max batteries, one didn't seem to work. I swapped the RBA with one I had in the rechargeable battery kit I got for my Sonnet 1. It's not a matter of voltage; both are the same so I assume the RBA just didn't make a solid connection with the battery. Now, my Left Sonnet 2 is using the RBA that came with my Sonnet 1. I hope this will help isolate your issue. Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
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