Marion nancy Posted January 21, 2020 Report Share Posted January 21, 2020 Can anyone assist with pairing the mic to the artone neckloop😪 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 21, 2020 HearPeers Heroes Report Share Posted January 21, 2020 Sure. Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 21, 2020 HearPeers Heroes Report Share Posted January 21, 2020 @Marion nancy First: turn off neckloop second: press and hold button on neckloop until you see red and blue alternating lights. Let go. third: place the Artone Mic close to the neckloop and turn it on. It should pair automatically. If not repeat the above steps and add a fourth step....press and hold the mute/pairing button on the Artone Mic Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 21, 2020 Author Report Share Posted January 21, 2020 It does not work. My loop pairs to everything but why I do not kno this mic will not Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 22, 2020 HearPeers Heroes Report Share Posted January 22, 2020 @Marion nancy hmmm.... have you tried having the devices that are paired to your neckloop “forget this device” under your devices’ BT settings? Then pair the Artone Mic? Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 Yes and a frustrating yes. No one seems to have a solution . Thx Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 22, 2020 HearPeers Heroes Report Share Posted January 22, 2020 @Marion nancy I am willing to try to trouble shoot with you if you are interested. When your Artone Mic is plugged in, does it show a steady blue light? When you enter pairing mode on the Artone Mic are you seeing a blinking red and blue light? When you enter pairing mode on the neckloop are you seeing a blinking red and blue light? Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 22, 2020 HearPeers Heroes Report Share Posted January 22, 2020 @Marion nancy Do you own 2 neckloops? Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 No I just have one. Oh thank u. Both are plugged in and steady blue Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 Yes both blink red/blue inpairingmode Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 6 minutes ago, Mary Beth said: @Marion nancy Do you own 2 neckloops? I am not wondering if there is some interference in my home Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 22, 2020 HearPeers Heroes Report Share Posted January 22, 2020 @Marion nancy ok. That’s a good sign. Smile. unplug them both. press and hold the center button on the neckloop until you see red and blue blinking lights. Let go. turn on the Artone Mic. Keep it close to the neckloop. Press and hold that mute/pair button on the top until you see red and blue blinking lights. wait and watch the lights. They should pair and then start blinking only blue Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 22, 2020 HearPeers Heroes Report Share Posted January 22, 2020 @Marion nancy How many devices do you have your neckloop already paired to? Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 None Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 22, 2020 HearPeers Heroes Report Share Posted January 22, 2020 @Marion nancy Tell me what happens with the lights on both devices when you attempt to pair them. Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 They Are presently both blinking red and blue Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 Still blinking away smile Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 22, 2020 HearPeers Heroes Report Share Posted January 22, 2020 Turn them off. Try one more time from the beginning. This time start the mic first and then the neckloop. @Marion nancy Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 22, 2020 HearPeers Heroes Report Share Posted January 22, 2020 @ats169 When you paired your Artone Mic to the neckloop, how did you do it? Any problems? Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 Back to u tomorrow thx ever so much🥰 Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 Sharing a wow day after playing bridge with the same partner for a year I said You have an American accent. Says she” what now : did you not know I am from New York this was the first time I picked it up. ps: charging my neckloop will retry later Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
ats169 Posted January 22, 2020 Report Share Posted January 22, 2020 Make sure both loop and mic are charged. If following Mary Beth's instructions above still doesn't work, check for two things. One, make sure you haven't hit the mute button on mic, and make sure the power switch on mic is on. Two, after you push all the buttons for pairing, make sure to wait a good ten seconds or so, it seems to be slow to pair. Finally, one last tip. I was having general issues with all of it, no particular reason why. So I followed the manual's instructions on how to reset both the loop and mic: you plug the power cord in for three seconds (at the micro USB end) and then pull it out. I did it twice, once without the power end plugged into the wall and once with it plugged in. After the reset, the pairing procedure "took." Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
HearPeers Heroes Mary Beth Posted January 22, 2020 HearPeers Heroes Report Share Posted January 22, 2020 @Marion nancy Let us know how the pairing goes today. If it still doesn’t pair, consider reaching out to Artone customer service. In the past, they have been very responsive. Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 Big shout to Mary Beth and Ats169 for all the tremendous assistance pairing my Artone mic Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
Marion nancy Posted January 22, 2020 Author Report Share Posted January 22, 2020 @Mary Beth I took it outside on the stairwell and it paired asap. I assuming it was picking up maybe the Rogers or the audiolink. great to keep handy on me and will get a second loop. Easy to travel with light and inexpensive a Great BIG thank you Mary Beth 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.