Bruce Posted August 30, 2018 Report Share Posted August 30, 2018 I have bilateral cochlear implants and just recently got a Roger pen with the Roger 21 receivers. My Roger pen keeps getting disconnected from my cell phone's blue tooth after being paired. I have a Motorola droid turbo 2 and it is an older phone. I am trying to trouble shoot why the roger pen and cell phone keeps getting disconnected. I have called Phonak and did a default reset and it would connect for a while and then start disconnecting again. Has anyone experienced this issue and how did you resolve it. Phonak seems to think it is the cell phone. If anyone has not had this problem, can you tell me what kind of cell phone are you using with your Roger pen? Thanks Bruce Quote Link to comment Share on other sites More sharing options...
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